Senior Consultant - Adobe Campaign Solutions

The Consultant / Senior Consultant - Adobe Campaign

The Consultant / Senior Consultant - Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for implementing the Adobe Campaign solution and any technical advisory required afterwards.

This is a client-facing role and requires the consultant to liaise with the client, understand their technical and business requirements, and then implement the Adobe Campaign solution in a manner client gets the most value out of the solution. The consultant's main objective is to drive successful delivery and maintain a high level of satisfaction for our customers.

The Senior Technical Consultant will enable client success by providing innovative solutions leveraging Adobe's Digital Marketing Suite of products. The consultant will develop coding best practices and solutions that integrate with the client's current online infrastructure, including mobile and any third-party advertising efforts.

The role includes utilizing and developing best practices for integrating Digital Marketing Products with existing websites, providing support and training to other marketing specialists as needed, mentoring new Development Consultants, maintaining documentation of solutions and integrations, continuing education on new technologies and platforms that provide benefit to the Digital Marketing Suite and the implementations and delivering top notch solutions to clients.

Responsibilities :

• Provide Implementation consultancy, Customer Assistance, and post-implementation support to Adobe Campaign clients in their deployment and use of the Adobe Campaign solution. Specifically (but not limited to) :
• Work with Clients to assess requirements.
• Configure and Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting up ETL and data flows
• Configure the Adobe Campaign solution to customers' requirements, including :
• Campaign set-ups, building web pages using Scripting.
• Develop customer-specific solutions where necessary and document them.
• Proactive problem diagnosis, troubleshooting, and resolution.
• Create Implementation plans for new and existing clients.
• Knowledge transfer / Training to customers on the solution implemented.
• Product Installations, Upgrades, and Configuration activities.
• Reporting on project delivery to Project Management and managing projects on your own in smaller projects that don't have dedicated Project Managers.
• Build a great working relationship with the Onshore Consulting team, Learn and adopt best practices from such teams globally.
• Work closely with the Quality Assurance team to ensure professional delivery of technical implementations.
• Act as a Development lead point of contact with Digital Marketing Consultants.
• Learn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clients.
• Work with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementations.
• Support additional team members by mentoring and teaching.
• Work closely with the Quality Assurance team to ensure professional delivery of Business Consulting Services for your clients.

Requirements :

ref : hirist.tech)