HCL Walk-in Drive – Email Back Office TeamHCLTech • Chennai, India
HCL Walk-in Drive – Email Back Office Team
HCLTech • Chennai, India
7 days ago
Job descriptionRespond to customer queries via email professionally Analyze and resolve issues using internal tools Document cases and maintain accurate records Handle store-based, employee-based, and coupon-related concerns.
WE’RE HIRING! WALK-IN DRIVE AT HCL NAVALUR
Location : HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu .
Date : 25th- 28th November'25
Time : 10 : 30 AM – 1 : 30 PM
Selection Process (Important!)
- Three rounds of interviews
- Includes assessment tests
Contact Person : Shine Albert
Role : Senior Customer Service Representative – Email Back Office
Education : Graduate / Postgraduate
Shift : Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)
Why Join HCL?
✅ Work with a global leader in IT services
✅ Flexible work mode : WFH / Hybrid
✅ Growth-oriented environment with continuous learning
Key Responsibilities :
Required Skills :
Minimum 1-2 year of experience (preferably USA-based process)
Strong English communication skills
Excellent analytical and problem-solving abilities
Carry your updated resume and a valid ID proof.
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Back Office • Chennai, India
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