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Technical Specialist - Enterprise Monitoring

Technical Specialist - Enterprise Monitoring

IndiHireBengaluru, Karnataka, India
23 hours ago
Job description

Diversity role only - Experience range 8-12 years

What You'll be doing :

  • The role will be responsible for implementing and supporting Monitoring & Observability requirements and solutions that the Enterprise Monitoring team supports.
  • This will involve providing solutions, contributing to strategic initiatives, incremental improvements and delivering to the requirements for the clients.
  • The resource will act as an individual contributor delivering technical solutions to requirements and acting as a trusted advisor.
  • The candidate will play a key role providing solutions related to Infrastructure monitoring, Application Performance Monitoring and Log aggregation.
  • Automation is key and the resource will create or modify infra as code / automation solutions that the team provides as part of the service.

Requirements :

Following are experience and essential skills required for this role.

  • Experience in delivering Monitoring & Observability solution to customer requirements.
  • Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service.
  • Be the trusted advisor to the customers.
  • Ensure delivery in a timely, efficient and cost-effective manner.
  • Stakeholder management across various Technology and Business teams.
  • Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements and to Global Technology Strategic direction.
  • Key skills will include following implementations in Enterprise scale.
  • Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic)
  • Infra and application monitoring skills.
  • Scripting skills like Python, Shell scripts, Java scripts
  • Dev ops skills like Infra as Code (e.g Terraform) , develop CI / CD pipelines, delivering in a SCRUM model.
  • Experience in Open Telemetry, AWS, Kubernetes will be an advantage.
  • Good communication and influencing skills.
  • Strong troubleshooting and analytical skills.
  • The resource is expected to provide on-call support on a periodic basis and change support outside of the business hrs or over weekends. If needed, provide support in different shifts covering UK business hrs.

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    Technical Specialist • Bengaluru, Karnataka, India

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