Associate Director - Experience Consulting

Who we are Tiger Analytics is a global leader in Data, AI, and Analytics, helping Fortune 500 companies solve their most complex business challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale. We are on a mission to push the boundaries of what AI and analytics can do to help enterprises navigate uncertainty and move forward decisively. Our purpose is to provide certainty to shape a better tomorrow.

Our team of 5000+ technologists and consultants are based in the US, Canada, the UK, India, Singapore and Australia, working closely with clients across CPG, Retail, Insurance, BFS, Manufacturing, Life Sciences, and Healthcare. Many of our team leaders rank in Top 10 and 40 Under 40 lists, exemplifying our dedication to innovation and excellence.

In recognition of its exceptional workplace culture, industry impact, and leadership in AI strategy, Tiger Analytics has received multiple prestigious accolades in 2025, including the 3AI Pinnacle Award, India's Best Workplaces (2024-2025), WOW Workplaces of 2025, and the Leading GenAI Service Provider title at the GenAI Conclave 2025. The firm was also celebrated as a High-Performance Culture Curator at Darwin Unboxed 2025 and honored with the Minsky Award for Excellence in AI Strategy Consulting.

About the role :

As a Consulting Program Lead role in Experience Consulting team, you will actively collaborate with a cross-functional team including a diverse set of UX Designers, DEV Engineers, Product Managers to ensure that our entire client delivery including accelerators and applications have the best usability as well as engaging user experience for end-users. This role requires a thorough understanding of the balance between business, design and our customer requirements to serve the brand’s purpose, business missions and customer needs.

The ideal candidate is solution-driven, has a strong design portfolio, and is up to date with UX trends, but equally thrives in client-facing conversations, proposals, and pitches. They will mentor managers across portfolios, champion design excellence, and spearhead initiatives that elevate the focus on user experience on client engagements.

Roles and Responsibilities :

Own and lead one or more portfolios covering various client accounts to ensure delivery excellence, consistency, and client satisfaction across portfolios.

Actively participate in proposals, RFPs, and new business pitches with innovative UX ideas; and identify opportunities to expand scope within existing accounts.

Drive thought leadership in terms of publishing, presenting, and representing the design driven solutioning aspects across different internal and external forums.

Mentor and coach multi-faceted designers into stronger strategic roles; as well as foster a culture of collaboration, experimentation, and design excellence.

Balance business requirements, user needs, and technology constraints in order to champion inclusive and accessible design principles.

Be an enthusiastic problem solver and display ownership for all design related deliverables on one or more client accounts where you are assigned as a lead.

Ensure that the latest design patterns and industry trends are considered to evolve the design direction of custom and BI applications

Lead different AI driven inclusive experiences for BI dashboards, custom mobile and web applications, proposal designs, etc.

Preferred Education and Expertise :

15+ years of design industry experience where at least 12 years has relevant expertise in UX Design, Product Design, or related areas.

Strong design portfolio showcasing high impact client projects where complex, solution-driven UX work has been executed with measurable impact.

Experience mentoring designers as well as building leadership pipelines to focus on effective problem solving and see the bigger picture .

Excellent presentation and storytelling skills, with ability to influence senior client stakeholders to realize value through design.

Has a consulting mindset with excellent communication skills, including the ability to clearly articulate design decisions in words and writing effectively.