About Snapmint :
Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.
India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.
Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team -alumni of IIT Bombay and ISB-brings deep experience from Oyo, Ola, Maruti Suzuki, and prior successful ventures in ad-tech, patent analytics, and bank-tech.
We are building the future of responsible consumer finance-simple, transparent, and customer-first.
Role Summary :
- Responsible for identifying, assessing, monitoring, and mitigating operational risks across all business verticals of the NBFC. The role involves establishing robust risk management frameworks, conducting risk reviews, and ensuring compliance with internal policies and regulatory guidelines.
Key Responsibilities :
Develop and implement the operational risk management framework, policies, and procedures in alignment with regulatory requirements.Identify inefficiencies, control gaps, and compliance risks in operational processes, collaborate with product, technology, operations, and compliance teams to ensure process design improvement.Define KPIs and dashboards for process monitoring and continuous improvement.Identify key risk indicators (KRIs) and perform regular risk assessments across business processes.Conduct risk and control self-assessments (RCSA) across departments and support mitigation planning.Monitor and analyze operational loss events and near misses, and facilitate root cause analysis.Prepare risk reports for management and board-level committees (e.g Risk Management Committee).Analyze and assess existing business processes to identify inefficiencies and opportunities for improvement.Design and implement end-to-end process improvementsCollaborate with cross-functional teams to ensure process changes are aligned with business goals and integrated effectively.Monitor KPIs post-implementation to ensure sustained improvements.Lead special strategic projects from conception to execution, ensuring alignment with long-term business objectives.Ensure all process changes and new initiatives are aligned with RBI guidelines and NBFC regulatory requirements.Qualifications and Skills :
Postgraduate in Finance, Risk, or related fields.3-5 years of experience in management consulting (e.g., Big 4, MBB), strategy roles in fintech / NBFC / banking, or process transformation roles.Deep understanding of NBFC operations, digital lending modelsExperience in process consulting, operations transformation, or business analysis in NBFCs or BFSI sector is preferred.Strong understanding of RBI guidelines end-to-end NBFC operations, including lending, collections, compliance, and tech integration.Analytical mindset with hands-on experience in risk tools and dashboards.Excellent communication, stakeholder management, and problem-solving skills.ref : iimjobs.com)
