FFI- Community and Relationship Associate

Job Description

Festivals From India ,  is hiring for a Community and Relationship Associate . The candidate will oversee the Festivals From India platform operations for its vertical ‘Employment Hub’, manage employer and job-seeker relationships, and drive engagement through event marketing, community building, and customer support. The role also involves troubleshooting platform issues, maintaining the CMS, and supporting the platform’s launch and growth.

Requirements

Essential Qualifications :

• A Bachelor’s degree in English, Journalism, Communication or related fields.
• Excellent writing and oral communication skills.
• Proficiency with Gsuite, Excel.
• Familiarity with CMS platforms and basic website maintenance.

Key Personal Attributes & Skills :

Requirements

Essential Qualifications : Five or more years of experience in analytics and systems development High proficiency with SQL and database management Proven analytical abilities Experience in generating process documentation and reports Excellent communication skills, with an ability to translate data into actionable insights Knowledge of at least one vernacular Indian language is ideal Competency using IT systems, particularly Microsoft Excel, Word, and Powerpoint Familiarity with project management tools like Asana, Slack, Trello etc., and with digital advertising platforms, social media marketing tools and mass mailing software is ideal Essential Experience : Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree is a plus). Proven ability to manage projects and user testing Extensive experience with data visualisation High proficiency in technical writing Key Personal Attributes & Skills : Experience in business development and in developing partnerships Knowledge and understanding of the Indian Art Market and its various stakeholders Ability to communicate clearly and coherently over both phone and email and therefore connect with a wide range of potential clients An organised and diligent approach to work, with the ability to manage multiple clients simultaneously Good time management skills with a proven ability to meet deadlines and work under pressure Strong attention to detail and good observation skills Ability to work effectively, both independently and as part of a team Ability to produce clear, coherent creative briefs and project reports A proactive approach to problem-solving with strong decision-making skills Ability to organise a daily workload by priorities