Senior equipment engineer

We are looking for a seasoned Senior Equipment Engineer to join our Global Product Support team, specializing in LAM’s Rainbow platform and 4 XXX etchers. This role bridges engineering excellence with customer-facing support, ensuring high uptime, knowledge transfer, and best-in-class service for global fab customers. The position requires strong troubleshooting skills, cross-functional collaboration, and the ability to represent the company as a trusted technical partner worldwide.

Role & Responsibilities

Deliver high-quality repair and preventive maintenance services for LAM Etch tools at global customer sites.

Serve as a global product support lead for LAM Rainbow & 4 XXX etcher platforms, ensuring stable performance and high availability.

Provide remote and onsite technical support for customer fabs, troubleshooting critical issues and minimizing downtime.

Collaborate with OEMs, global fab teams, and internal engineering groups to resolve complex hardware / software challenges.

Drive knowledge sharing across customer sites, developing troubleshooting guides, training modules, and best practices.

Contribute to product lifecycle management, obsolescence engineering, and design feedback for continuous improvement.

Train, mentor, and support junior engineers across global accounts.

Mandatory Skills :

10+ years of hands-on experience in equipment engineering within global semiconductor fabs.

Proven expertise on LAM Rainbow platform and LAM 4 XXX etchers.

Strong knowledge of vacuum systems; basic etch process knowledge is an advantage.

Excellent troubleshooting skills across mechanical, electrical, and control systems.

Strong communication skills to interface with global customers, OEMs, and internal teams.

Team player with a global mindset and ability to work in multicultural environments.

Willingness to relocate to Mohali and travel up to 10% as needed.

Education : B. Tech / Diploma in Electrical or Mechanical Engineering.

Good to Have :

Experience in global product support roles handling escalations and customer-facing interactions.

Familiarity with product lifecycle support, obsolescence management, and sustaining engineering.

Ability to lead cross-functional projects and act as technical liaison with customers.