As an Executive – Customer Service at EazyDiner, you will assist in delivering exceptional
support to customers, ensuring their dining and reservation experiences are seamless and
enjoyable. This role is ideal for individuals passionate about customer satisfaction and learning
the intricacies of the hospitality industry.
Key Responsibilities :
cancellations, and special requests via calls, emails, and chat support.
promotions, and loyalty programs.
team members or management when necessary.
specific needs.
CRM software.
services, policies, and systems.
Skills Required :
o Excellent verbal and written communication skills in English (knowledge of
additional regional languages is a plus).
o Strong interpersonal and problem-solving skills.
o Ability to multitask and work in a fast-paced environment.
o Proficiency in basic computer applications (MS Office, CRM systems).
Key Competencies :
What We Offer :
hospitality domain.
Customer Service Executive • Gurugram, Haryana, India