AI Conversational Design Intern

AI Conversational Design Intern

Implementation Team | Internship | Bengaluru

Brief About Company

Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales / collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.

At Convin, we leverage AI / ML to achieve these larger business goals while focusing on bringing efficiency and reducing costs.

Who are our clients :

We are already helping the leaders across Health-tech, Ed-tech, Fintech, E-commerce, and consumer services like Treebo, SOTC, Thomas Cook, Aakash, MediBuddy, and PlanetSpark. But as the list is growing tremendously, we are looking for folks excited about taking this to the market with us.

Still looking for more information? Then check our website www.convin.ai .

What You’ll Do

• Assist in crafting and testing AI prompts for voice and chat-based interfaces
• Collaborate with senior conversation designers and project managers to improve prompt accuracy and effectiveness
• Help analyze user conversations and performance metrics to fine-tune prompt responses
• Learn to design fallback strategies and understand edge cases in AI-driven dialogues
• Support the development of internal prompt libraries and documentation
• Participate in client meetings, user testing and contribute to refining conversation flows.
• Stay up-to-date with industry best practices in conversational AI and prompt engineering

Requirements