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Operations Manager, Last Mile, BLT01

Operations Manager, Last Mile, BLT01

AmazonBangalore, Karnataka, India
4 days ago
Job description

Were seeking Operations Manager at BLT01. In this role you will be responsible to expand and manage operations Under the Roof and Out on Road. An exciting role in which you will be managing a team consisting of Team leads Station associates and supervisors

Title : Manager I Operations

Typical responsibilities will include :

Understand the business issues and challenges of Transportation operations; identify strengths / weaknesses and suggest areas for improvement

Be data driven develop and report performance metrics and identify opportunities for improving Customer Experience.

Develop efficient people management skills in leading a team of Team Leads Station associates and Out on road associates

Good to have Skills

  • Proficient Data analysis skills in Excel
  • SQL proficiency is preferred
  • Should be flexible with shifts

Key job responsibilities

  • People management efficiently manage a diverse team
  • Derive data driven actionable insights to improve delivery & customer experience
  • Be proficient in both UTR & OTR operations

    • A day in the life

    Start the day with Station Gemba followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle / day while having loads of fun with a very engaging team.

    Efficiently Plan for a 1 : 1 with your reportee / manager and work on the feedback!

  • 1 years of employee and performance management experience
  • Bachelors degree or equivalent or 2 years of Amazon (blue badge / FTE) experience
  • Work a flexible schedule / shift / work area including weekends nights and / or holidays
  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
  • 1 years of performance metrics process improvement or lean techniques experience

    • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

    Required Experience :

    Manager

    Key Skills

    Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Operation Manager • Bangalore, Karnataka, India