Clinic Receptionist

About 2070 Health

W Health has set up India’s first healthcare focused Venture Studio called  2070 Health  - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now , Nivaan Care , Reveal Healthtech and BabyMD .

About Everhope Oncology

Everhope Oncology  is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home.  Backed by   Narayana Health , one of India's leading hospital systems and  W Health Ventures , a healthcare venture capital firm, along with  2070Health , a healthcare-focused venture studio, Everhope has secured  $10 million in seed funding  to establish a nationwide network of medical and surgical oncology facilities.

Starting in Delhi and Mumbai,  Everhope plans to expand to 10 cities over the next three years, bringing expert-led early diagnosis, daycare chemotherapy, and surgical oncology to locations where patients need them most.

India faces a growing cancer burden, with over 150 million people expected to be diagnosed in their lifetime. Everhope is tackling this challenge head-on by creating strategically located centers that eliminate the logistical and emotional barriers to care.

We are hiring a Clinic Receptionist for this venture who will be the first point of contact for patients, ensuring a welcoming and efficient experience. This role involves appointment scheduling, patient coordination, handling phone inquiries, and general administrative tasks to support smooth clinic operations.

Key Responsibilities

• Greet and assist patients with check-in and check-out procedures.
• Manage appointment scheduling and coordinate with doctors and medical staff.
• Answer phone calls, provide information, and handle patient inquiries with professional phone etiquette .
• Maintain and update patient records and clinic databases.
• Understanding of billing, payments, and insurance documentation as needed.
• Ensure the reception area is clean, organized, and patient-friendly.
• Handle general admin office tasks , including filing and correspondence etc
• Follow medical terminology and protocols for patient confidentiality and compliance.

Requirements