SRE Engineer

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .

Overview of Job Function :

This SRE Engineer will provide strategic tech inputs and contribution to the Observability and operations teams based in India. This technically advanced contributor will work and contribute to SRE, DevOps, PlatformOps and FinOps best practices. This role works with leads in other teams in and outside of CloudOps, managers and all engineering stakeholders. This Individual contributor will be responsible to contribute and excel expectations around SLA’s\SLI`s\SLO`s, Lead time, Deployment Frequency, Change failure rate, MTTR, tech stack management and strategy implementations in a fast-paced Public Cloud environment.

Principal Duties and Essential Responsibilities :

As an Individual contributor, SRE, you will act as a tech contributor to Site Reliability, Automation and Software Engineers based in Bengaluru, working closely with their counterparts in US to drive the adoption, operations, orchestration, securing, monitoring, and optimization of Verint’s Cloud platforms. You will contribute to our vision and mission in close collaboration with your Engineering stakeholders, colleagues in Verint Cloud. Also, you will play a key role in delivering capabilities that contribute to department-level objectives and initiatives.

You will be responsible for grooming and coaching engineers, unlocking creativity, and inspiring and lead by example to build the best solutions for users, and internal clients. You are comfortable with ambiguity, yet you excel at learning and driving clarity. You take end-to-end delivery of your area and embrace iteration, believing that Shift Left and failure—and failing fast—is a key part of building great travel tech.

You will work closely with product leaders and engineering leaders across Verint to ensure alignment with our vision and break down silos.

• Technical Contributions
• Inspire with tech inputs and contribution and empower multiple multi-functional product teams
• Groom and develop junior engineering talent in the team, technically
• Provide critical inputs to Tech decision making and guidance
• Building software applications
• Automation and toil reduction
• Monitoring and Alerting improvements
• Continuous Quality and Process Improvement
• Thought contributor for Product to define, shape and deliver the roadmap initiatives
• Stakeholder engagement and management
• Architectural inputs
• Drive innovation among the Junior developers and engineers

Minimum Requirements :

Additional Requirements :