Make outbound calls : Contact potential customers to promote products or services Handle incoming calls : Respond to customer inquiries, concerns, and complaints Follow up : Check in with existing customers and follow up with leads Build relationships : Build rapport with customers and maintain positive relationships Document interactions : Maintain accurate records of customer interactions Provide information : Educate customers on product features, pricing, and benefits Resolve complaints : Resolve customer complaints or escalations quickly and professionally Gather feedback : Collect insights from customer interactions to improve products or services
Experience
1 - 2 Years
No. of Openings
Education
B.A, B.C.A, B.B.A, B.Com, B.Tech, M.A, M.C.A, M.B.A / PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Zirakpur
Telecaller • Zirakpur, IN