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DC Lead

DC Lead

Skillmine TechnologyIndia
23 days ago
Job description
  • Monitor data center systems, including servers, storage devices, and network equipment, using monitoring tools.
  • Respond to alerts and take appropriate action to resolve issues or escalate to higher-level support as needed.
  • Perform regular health checks on data center equipment to ensure optimal performance.
  • Provide L1 / L2 support for hardware and software issues, including server reboots, network connectivity problems, and hardware failures.
  • Knowledge of Data center related parameters (cooling, power) and ISO standards.
  • Coordinate with L2 / L3 / L4 engineers and vendors for more complex issues and repairs.
  • Perform routine maintenance tasks such as server rack installations, hardware upgrades, and cabling.
  • Manage and document data center assets, including hardware inventory and configuration details.
  • Conduct regular backups and data recovery tests as per established procedures.
  • Respond promptly to data center incidents, including power outages, hardware failures, and security breaches.
  • Follow and enforce data center security policies and procedures.
  • Maintain accurate records of data center operations, including maintenance logs, incident reports, and change management documentation.
  • Prepare / participate in regular reporting activities on system performance, incidents, and maintenance activities for management review.
  • Work closely with other IT teams, including network, systems, and storage engineers, to resolve issues and improve operations.
  • Communicate effectively with team members and other stakeholders to ensure smooth data center operations.
  • Participate in on-call rotation for after-hours support as required.
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