Product Analyst

About Allica Bank

Allica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

The Digital Operations tribe is responsible for building customer and staff applications for customer onboarding in-life management and delivering bank-wide applications for internal reuse.

More specifically this includes the ownership maintenance and development of :

• End to end customer onboarding experience across multiple channels
• Customer facing onboarding applications for the banks product range
• Staff facing assisted onboarding applications for the banks product range
• Adherence to the banks compliance and regulatory requirements in respect of customer onboarding and in life management
• Customer data management applications
• Third party relationships that act as enablers for key policy delivery
• The banks case management application for the automation and drive efficiency improvements to operational procedures
• Customer data of existing customers to ensure that all customer profiles adhere to the correct compliance standards
• Applications that improve customer profile consistency such as centralised document management and customer communication platforms
• Complaints management application

Allica employs agile methodologies in its prioritisation analysis and delivery of solutions that meet stakeholder requirements and each squad within the tribe is responsible for a Single Thread of work and delivers end to end solutions across multiple applications across the bank that may or may not be owned by the home tribe.

Role Description

The Product Analyst will play a pivotal role at the intersection of data AI and product delivery shaping Allica Banks next-generation digital experiences for SMEs. Youll gather and translate complex requirements into clear data-informed insights for the Senior Product Owner and Head of Digital Operations then collaborate with our agile development team to bring them to life.

You will be both a data storyteller and a technical innovator using Large Language Models (LLMs) data pipelines and automation tools to uncover insights accelerate analysis and visualise complex findings. Leveraging AI-assisted analytics and visualisation platforms (including vibe coding and generative visual systems) youll turn data and unstructured information into meaningful action-ready outputs.

Your mission is to champion the customer experience within the Digital Operations Tribe developing deep empathy for users mapping their journeys and ensuring that every product iteration delivers measurable improvement to SME customers.

Youll help shape the roadmap prioritise enhancements support sprint delivery and provide data-backed validation that features are ready for production through UAT and performance analysis. Ultimately youll build intelligent automated and insight-rich systems that enable the bank to move with speed precision and creativity in a highly competitive SME market.

Principal Accountabilities

Develop a deep understanding of our digital products customer behaviour and business objectives - translating these into measurable data-informed decisions

Collect clean and analyse data using SQL Python R and AI / LLM-based tools to surface key insights and opportunities

Document business requirements in an articulate manner utilising bank tools for product governance and implementation

Use Large Language Models (e.g. ChatGPT Gemini Copilot) to :

Apply AI-powered visualisation tools (such as vibe coding tools) to transform findings into intuitive interactive visuals

Partner with product managers engineers and designers to ensure insights are embedded early in the product lifecycle and supported by sound data instrumentation

Build and maintain analytics frameworks experiments and A / B testing pipelines to measure feature performance and validate hypotheses

Create automated reporting and alerting systems using low-code or AI-assisted tools for faster real-time product monitoring where necessary to provide benefits of delivered solutions

Present analytical findings and recommendations to senior stakeholders using compelling data-backed stories enhanced by LLM-generated narratives and visuals where appropriate

Collaborate with QA and engineering teams to validate data integrity and ensure production readiness

Monitor post delivery metrics and engagement channels to ensure deliverables continue to operate problem free

Personal Attributes & Experience

Technical & Analytical :

Advanced proficiency in SQL and at least one programming language (Python or R)

Experience with LLMs and AI-enhanced workflows such as using ChatGPT Copilot or Google Gemini for data interpretation documentation and storytelling

Skilled in data visualisation tools (Looker Tableau Power BI Observable) and comfortable integrating AI-generated visuals into reporting

Understanding of data pipelines event tracking APIs and experimentation frameworks

Product & Strategic Thinking :

Strong understanding of how data insights drive product and business outcomes

Ability to define test and measure success metrics for product initiatives

Curiosity for emerging technologies particularly AI automation and low-code tools that improve analytical workflows.

Communication & Storytelling :

Excellent communicator : able to distil technical findings into engaging narratives supported by visuals and AI-generated summaries where appropriate

Experience presenting to diverse audiences and influencing product decisions through data-led storytelling

Mindset :

Innovative : Keen to experiment with AI tools to enhance productivity and insight generation

Collaborative : Works effectively within agile squads and cross-functional teams

Customer-focused : Obsessed with simplifying complex experiences for SME customers

Driven & Curious : Always seeking new techniques technologies and approaches to make data work harder and smarter.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do so our benefits are designed with you in mind :

Full onboarding support and continued development opportunities

Options for flexible working

Regular social activities

Pension contributions

Discretionary bonus scheme

Private health cover

Life assurance

Family friendly policies including enhanced Maternity & Paternity leave

Dont tick every box

Dont worry if you dont have all the skills or requirements listed on the job description. If you think youll be a good fit wed still love to hear from you!

Flexible working

We know the 9-to-5 isnt right for everyone. Thats why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and if we can we will do our best to accommodate.

Diversity

Were a diverse bunch here at Allica with all kinds of experiences backgrounds and lifestyles. Our openness and differences make us stronger and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Required Experience :

IC

Key Skills

Conveyancing Paralegal,Fireworks,Logistics,Clinical,Avionics

Employment Type : Full-Time

Experience : years

Vacancy : 1