About the Role :
We are seeking a highly experienced SAP OTC (Order-to-Cash) Functional Lead to join a dynamic implementation team supporting a U.S.-based retail client. This role requires working India night hours (aligned with U.S. Pacific Standard Time), ensuring full collaboration with the California-based team.
As the OTC Lead, you will play a key role in the successful delivery of SAP S / 4HANA Retail solutions, collaborating with cross-functional teams and business stakeholders to drive end-to-end OTC process design, configuration, and support.
Key Responsibilities :
- Lead functional design and implementation of the SAP Order-to-Cash (OTC) processes within S / 4HANA Retail.
- Engage with business users, solution architects, and developers in the U.S. to gather requirements, define solutions, and ensure alignment.
- Conduct configuration, testing, training, and documentation for SAP SD / OTC modules.
- Collaborate with offshore and onsite teams to support integration with other SAP modules such as MM, FI, and EWM.
- Identify and resolve functional and integration issues during the project lifecycle.
- Participate in cutover planning, data validation, and post-go-live support.
- Work during California business hours (10 : 30 PM – 6 : 30 AM IST) .
Required Qualifications :
8–10 years of hands-on experience as an SAP SD / OTC Functional Consultant.Strong expertise in SAP S / 4HANA Retail is a must.Proven track record in leading SAP OTC process implementations in large-scale environments.Excellent understanding of pricing, order management, invoicing, delivery, and billing processes.Experience with integration touchpoints across procurement, inventory, and finance modules.Strong communication skills and ability to interact directly with U.S.-based business and IT stakeholders.Self-driven and comfortable working in a night shift with limited supervision.Nice to Have :
U.S. client-facing experience.Exposure to global retail or ecommerce environments.Familiarity with Agile / Scrum methodologies