ServiceNow Manager (immediate joiner preferred)

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Job title : Manager

Skills : Servicenow GRC, Secops

Location : Mumbai, Kolkata, Gurgaon, Bangalore

Job Description

We are seeking an experienced ServiceNow GRC Developer with minimum 7+ years of experience in the ServiceNow platform to join our team and play a key role in designing, developing, and maintaining ServiceNow Governance, Risk, and Compliance (GRC) solutions. The ideal candidate will have hands-on expertise in ServiceNow Workspace, scripting, integrations, and portal development to ensure seamless implementation and functionality of GRC modules and related solutions.

Key Responsibilities

• GRC Development & Configuration :
• Design and implement ServiceNow GRC solutions, including Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
• Configure and customize workflows, dashboards, and reports to meet organizational requirements.
• ServiceNow Workspace Development :
• Develop intuitive and user-friendly ServiceNow Workspaces tailored for GRC use cases, enabling efficient task management and visibility for end-users.
• Configuring the existing Workspaces while adding / removing widgets etc.
• Portal Design & Development :
• Create and enhance ServiceNow Service Portals with a focus on GRC functionalities, ensuring a seamless and engaging user experience.
• Catalog form creation and integrating those with other ServiceNow modules is key.
• Integration :
• Develop and maintain integrations between ServiceNow and other third-party systems (e.g., ERP, ITSM, risk platforms) using REST, SOAP APIs, and MID Servers.
• Troubleshoot and resolve integration issues effectively.
• Scripting & Customization :
• Develop and maintain custom scripts using JavaScript, Business Rules, Script Includes, and Client Scripts.
• Optimize scripts to ensure system performance and scalability.
• Process Optimization :
• Collaborate with stakeholders to identify and streamline GRC processes, ensuring alignment with industry best practices and regulatory requirements.
• System Administration & Support :
• Perform regular maintenance, upgrades, and troubleshooting of the ServiceNow platform to ensure smooth operations.
• Provide technical support and training to end-users and stakeholders.

Required Skills & Experience

Preferred Qualifications