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Servicenow Architect
Servicenow ArchitectTata Consultancy Services • Bengaluru, Republic Of India, IN
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Servicenow Architect

Servicenow Architect

Tata Consultancy Services • Bengaluru, Republic Of India, IN
30+ days ago
Job description

Responsibility of / Expectations from the Role

  • Understand the customer environment for the Business processes and IT processes
  • Work with the customers (Business and IT stakeholders) to understand their requirements and needs (Stated and Unstated / Hygiene)
  • Brainstorm with the customer and bring out the requirements beneficial to them considering the following :
  • the current needs and roadmap of the customer Business and IT and
  • the current capabilities and roadmap (to the published level) of the ServiceNow platform
  • Be responsible for the design and architecture for the new implementation and development of ServiceNow applications - as suitable to the business and IT based on the baseline requirements
  • Be responsible for the design and architecture for Maintenance and enhancement of existing ServiceNow applications
  • Consider the Security and Audit compliance as aligned with the agreed standards / customer policy
  • Provide guidance and thought-leadership in ServiceNow platform to customers (Business and IT) and also internal TCS stakeholders for the technical solutions to be aligned with the architecture
  • Share Best Practices and guidance to the customers and TCS internal teams as a mentor and
  • Provide guidance to the implementation methodology and testing methodology
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Servicenow Architect • Bengaluru, Republic Of India, IN

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