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Delivery Manager

Delivery Manager

Majoris Technologies Pvt LtdBangalore
30+ days ago
Job description

Responsibilities :

  • Drive fulfillment and staffing for new positions across projects / accounts.
  • Identify risks proactively, prepare comprehensive risk lists, and implement effective risk management strategies.
  • Handle customer escalations efficiently, aiming for minimal to zero escalations through proactive communication and resolution.
  • Provide leadership, mentoring, and strategic guidance to Delivery Managers, Project Managers, and cross-functional project teams.
  • Foster team engagement, motivation, and strong leadership across diverse teams.
  • Ensure project- and account-level attrition rates remain below or in line with company targets.
  • Uphold and drive Delivery Excellence, including adherence to SLAs, KPIs, and continuous process improvement.
  • Own responsibility for key delivery metrics including Revenue, Gross Margin, Engineering Utilization, and Client Satisfaction.
  • Build and maintain strong relationships with clients, ensuring alignment with business goals and expectations.

Requirements :

  • Minimum 18+ years of experience in the software industry with a strong background in one or more technology stacks : Open Source / Java, Microsoft, or Automation / Site Reliability Engineering (SRE).
  • Proven experience in software product development lifecycles and managing large-scale Agile projects.
  • Demonstrated ability to manage and deliver multiple projects concurrently across domains.
  • Experience leading teams of 100+ members distributed across geographies and projects / accounts.
  • Strong management capabilities, with expertise in project governance, budgeting, and stakeholder engagement.
  • Outstanding leadership and people management skills, with a track record of building high-performing teams.
  • Excellent verbal and written communication, presentation, and facilitation skills.
  • Proficiency in industry-standard project management tools like Jira, MS Project, Asana, etc.
  • Sound knowledge of engineering best practices, with the ability to implement and drive process improvements both internally and for clients.
  • Ability to take full ownership of delivery responsibilities and lead from the front to ensure consistent delivery excellence.
  • Strong client-facing abilities with experience in managing expectations and building long-term customer relationships.

    • ref : hirist.tech)

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    Delivery Manager • Bangalore