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Softpath Technologies - ServiceNow Portal Developer

Softpath Technologies - ServiceNow Portal Developer

Softpath Technologies LLCHyderabad
30+ days ago
Job description

Job Title : ServiceNow Portal Developer

Location : Hyderabad (Hybrid)

Experience Required : 7+ Years

Notice Period : Immediate to 30 days only

Communication Skills : Excellent written and verbal communication required

RTR : Ready to Represent (RTR) form mandatory

Interview Process : Initial 5-10 minute customer screening call (today)

Job Description :

We are looking for a skilled and experienced ServiceNow Portal Developer to join our dynamic team in Hyderabad on a hybrid working model. The ideal candidate will have in-depth knowledge and hands-on experience with ServiceNow platform, especially in developing and customizing Service Portals.

This is a customer-facing role requiring excellent communication skills and the ability to translate business requirements into scalable and efficient solutions.

Roles and Responsibilities :

ServiceNow Portal Development :

  • Design and develop responsive ServiceNow Service Portals using widgets, AngularJS, HTML5, CSS3, Bootstrap, and JavaScript.
  • Customize out-of-the-box ServiceNow widgets or create new custom widgets as needed.
  • Ensure optimal performance, responsiveness, and cross-browser compatibility of portals.

Platform Configuration and Customization :

  • Build and configure Service Catalog items, Record Producers, Workflows, Flow Designer, and Notifications.
  • Implement Business Rules, Client Scripts, UI Policies, Data Policies, UI Actions, and Script Includes to support business needs.
  • Module Implementation :

  • Hands-on experience in implementing at least 2 or more modules from the following :
  • ITSM, CSM, HRSD, FSM, GRC, ITBM, Discovery, Service Mapping
  • HRSD experience is highly preferred.
  • Integration Experience :

  • Develop and manage integrations with third-party systems using REST, SOAP, IntegrationHub, and MID Servers.
  • Define and manage Import Sets, Transform Maps, Data Sources, and other integration components.
  • Scripting and Debugging :

  • Strong scripting skills (JavaScript, Glide API) to create complex server-side and client-side logic.
  • Perform root cause analysis and resolve issues across the ServiceNow platform.
  • Best Practices & Documentation :

  • Follow coding standards, version control practices (like Git), and documentation protocols.
  • Create design documents, user manuals, and test plans for all developed components.
  • Collaboration & Agile :

  • Work in Agile / Scrum environments, actively participate in daily stand-ups and sprint ceremonies.
  • Collaborate with cross-functional teams including Product Owners, Business Analysts, QA, and other Developers.
  • Key Skills Required :

  • Strong experience with ServiceNow Service Portal Development
  • Proficient in JavaScript, AngularJS, HTML5, CSS3, Bootstrap
  • Experience with HRSD, ITSM, CSM, FSM, ITBM, or other ServiceNow modules
  • Deep understanding of client-server architecture and ServiceNow data model
  • Proficiency in REST / SOAP integrations, MID Server setup
  • Familiarity with IntegrationHub, Flow Designer, and Scoped Applications
  • Experience with Git, Agile methodologies, and CI / CD practices is a plus
  • Excellent analytical, problem-solving, and communication skills
  • Additional Requirements :

  • Availability : Must be available for a 5-10 minute client screening call today
  • Joining Timeline : Only candidates who can join immediately to within 30 days
  • Mandatory : Excellent communication skills and RTR submission
  • ref : hirist.tech)

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