Support the identification, analysis, and documentation of business processes and workflows to identify areas for improvement and optimization
Develop and implement process improvements using methodologies such as Lean, Six Sigma, and BPMN (Business Process Model and Notation)
Collaborate with stakeholders to define business requirements and ensure alignment with organizational goals
Conduct data analysis to identify trends, root causes of inefficiencies, and opportunities for automation or technology integration
Create detailed reports, process maps, and documentation for both technical and non-technical audiences
Facilitate training sessions to build process improvement capabilities across the organization
Monitor the effectiveness of implemented process improvements and provide ongoing support to ensure sustained results
Provide support for existing tools and software solutions
Qualifications
2+ years of experience in business process analysis, process improvement, or related roles.
Expertise in process modeling, mapping, mining, and analysis techniques
Experience with Lean, Six Sigma, or other process improvement methodologies (certifications preferred)
Excellent problem-solving, critical thinking, and analytical skills
Ability to independently lead a portfolio of work
Exceptional communication and interpersonal skills, with the ability to engage with both technical and business stakeholders effectively
Experience with business process management and process mining software (., Symbio, Celonis, or similar tools).
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
Experience working on an Agile / Scrum team a plus
Bachelor’s degree in Business Administration, Management, or a related field
Certification in Lean Six Sigma (Black Belt or Green Belt) and / or Business Process Management (BPM)
Knowledge of Agile methodologies and their application to process improvement
Experience in domains such as sales, marketing, product development, HR, supply chain, and manufacturing a plus
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Analyst • Bangalore, IN
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