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Field Service Engineer

EOS GmbHIndia

6 days ago

Job description

Job Title : Field Service Engineer (m / f / d)

Location : India

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in India .

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

You will be part of the implementation team enablding high tech manufacturing in the field of Additive Manufacturing / 3D Printing
Installation of equipment at customer's facility to ensure full functionality according to EOS specifications
Provide basic training to new and existing EOS customers
Provide immediate first line of support for EOS customer
Provide on-site technical assistance to help troubleshoot and repair equipment
Provide Technical Support remotely for EOS customer
Performs Preventive Maintenance procedures within the scheduled time
Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
Communicate and maintain service records and field service reports
Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets
Your conduct should be in accordance with the company’s goals and values and comply with the company’s health and safety policy

Your Talents

A technically driven and well-presented FSE to work both within a small professional team and independently at customer sites

Process driven approach to technical problems

Certified technician or engineer in electrical and mechanical engineering

1-3 years’ experience in servicing high-quality machine

IT knowledge (PC, MS-Windows, Networks, MS-Office)

Basic knowledge in pneumatics and CAD

Meticulous and careful with work

Ability to work independently

Ability to deal with stress

Flexibility, adaptability and cost consciousness

Team spirit, good communication abilities

Ability to handle direct customer conversations in a proffesional manner

Willingness to travel mainly within India; occasionally in global scale

Good English communication skills, including handling problem situations with customers

Preferable home base location : Bengaluru, India

Are you in?

We are looking forward to your application via our online system! If you have any questions, feel free to contact Alisa via

Please understand that we cannot accept applications by e-mail.

Our Vision :

Over 1000 sharp minds, about 60 nationalities, one goal : accelerating the world’s transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box – and we’re looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.

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Field Service Engineer • India