Emerald Clinical - Manager - IT Operations

Manager - IT Operations

About the job :

At Emerald Clinical, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region.

We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology-areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge.

Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment.

By prioritizing people, we deliver better engagement, more accurate data, and faster results-bringing therapies to patients in need.

Why Join Us?

At our core, Emerald Clinical is committed to transforming clinical research by putting people first-both patients and our employees.

By joining our team, you'll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here's What Makes Us Stand Out :

• Purpose-Driven Work : You'll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.
• Global Reach, Local Expertise : Our teams connect with local communities, building trust and meaningful engagement for every trial.
• Collaboration and Innovation : Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

About The Role :

We are looking for a proactive and strategic Manager of IT Operations to support the evolution of our core IT services and infrastructure.

In this role, you'll be responsible for ensuring the reliability, security, and scalability of our global IT operations, supporting both our corporate and clinical research functions.

This is a hands-on role in a growing, fast-paced environment.

You'll guide a lean IT operations team, oversee critical vendor relationships, and partner closely with business and clinical stakeholders to ensure technology enables efficient, compliant operations across the organization.

Key Responsibilities :

Operational Leadership :

Infrastructure & Systems Management :

Operational Support :

Security, Compliance & Risk :

Project & Vendor Oversight :

Team Development & Budgeting :

About You :

Preferred Skills :

What We Offer :

We understand that great work happens when people feel valued and supported.

That's why we provide :

Competitive Compensation : A tailored salary and benefits package to reflect your skills and experience.

Flexibility : Enjoy hybrid or remote working arrangements, depending on your location and role.

Career Growth : Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.

Employee Wellbeing : Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.

Global Opportunities : Be part of a company with international reach, offering you

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