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Senior ServiceNow Developer

PowerGlide Systems, IncPrayagraj(Allahabad), IN

17 days ago

Job description

Responsibilities :

Custom App Development : Design, build, and maintain custom applications on the ServiceNow platform using best practices.
Module Configuration : Configure core modules such as Incident, Change, Problem, CMDB, Service Catalog, and Knowledge Management.
Scripting : Write and debug complex Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs.
Integration Design & Implementation : Develop REST / SOAP API integrations with third-party systems, including secure authentication and data transformation.
Performance Optimization : Analyze instance performance, optimize queries, and implement indexing or architectural improvements.
Platform Upgrades & Enhancements : Manage instance upgrades and implement new features as ServiceNow evolves.
Code Reviews & Mentorship : Lead code reviews, mentor junior developers, and uphold development standards.
Testing & Quality Assurance : Build automated tests using ATF or third-party tools to ensure stability across deployments.
Documentation & Governance : Maintain technical documentation and align with ITSM / ITIL frameworks.
Stakeholder Collaboration : Work closely with product owners, business analysts, and platform architects to translate business needs into technical solutions.

Qualifications : Experience :

5+ years of hands-on ServiceNow development.

Strong experience in at least two major modules (e.g., ITSM, ITOM, HRSD, CSM, or SecOps).

Certifications (Preferred) :

Certified System Administrator (CSA)

Certified Application Developer

ITIL Foundation or above

Technical Skills :

Strong JavaScript and Glide API expertise.

Experience with Flow Designer, IntegrationHub, and Scoped Applications.

Familiarity with Git, CI / CD pipelines, and Agile methodologies.

Soft Skills :

Excellent problem-solving and debugging ability.

Strong written and verbal communication.

Ability to lead technical discussions and drive decisions.

Additional Pluses :

Experience with ServiceNow Store apps or custom marketplace solutions.

Knowledge of Performance Analytics, CMDB Health, and Service Mapping.

Exposure to ServiceNow AI / ML features like Virtual Agent or Predictive Intelligence.

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Servicenow Developer • Prayagraj(Allahabad), IN

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