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Salesforce Service Cloud Developer - Apex / LWC

SMARTWORK IT SERVICESHyderabad

30+ days ago

Job description

Job Title : Salesforce Service Cloud : Bangalore, Hyderabad, : 4-7 Years

Key Responsibilities :

Design, develop, and implement custom solutions on the Salesforce platform, with a primary focus on Salesforce Service Cloud.
Work extensively on the development and enhancement of Service Cloud instances for large enterprise and multiple geography deployments.
Leverage expertise as a Salesforce Developer in both Sales Cloud and Service Cloud to build integrated and efficient solutions.
Develop and maintain custom Apex classes, triggers, Visualforce pages, and Lightning Web Components (LWC) to extend Salesforce functionality.
Implement and configure Service Cloud features such as Service Console, Omni-Channel, Live Agent, Knowledge, Case Management, and Entitlements.
Collaborate with business analysts and stakeholders to translate complex business requirements into technical specifications and scalable Salesforce solutions.
Integrate Salesforce with external systems using various integration patterns (REST, SOAP APIs, Platform Events, etc.).
Perform unit testing, integration testing, and support user acceptance testing (UAT) to ensure high-quality deliverables.
Troubleshoot and debug complex issues within the Salesforce environment, providing timely resolutions.
Participate in code reviews to ensure adherence to coding standards, best practices, and system performance.
Manage deployments using change sets, Salesforce DX, or other deployment tools.
Contribute to the overall architecture and design of Salesforce solutions, ensuring alignment with enterprise standards.
Experience working on development for Commerce Cloud B2B / B2C instances will be a key responsibility, ensuring seamless integration where required.

Required Qualifications & Skills :

Bachelor's degree in Computer Science, Information Technology, or a related field.

4-7 years of hands-on experience as a Salesforce Developer.

Must have strong development experience in Salesforce Service Cloud.

Proven experience as a Salesforce Developer in Sales Cloud.

Demonstrated experience working on the development of Service Cloud instances for large enterprise and multiple geography clients.

Must have experience in Commerce Cloud B2B / B2C development and integration.

Proficient in Apex programming, Visualforce, and Lightning Web Components (LWC).

Strong understanding of Salesforce declarative features (Flow, Process Builder, Workflows, Validation Rules).

Experience with Salesforce APIs (REST, SOAP) and integration patterns.

Knowledge of Salesforce data model, security model, and sharing rules.

Experience with version control systems (Git).

Salesforce Developer certifications (Platform Developer I, Platform Developer II) are highly preferred.

Excellent analytical, problem-solving, and debugging skills.

Strong written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.

Ability to work independently and manage multiple priorities in a dynamic environment.

ref : hirist.tech)

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Salesforce Developer • Hyderabad