AI Engineer

Sr. Conversational AI Engineer – AWS Lex

Location : Remote – India (Preference from Bangalore, Coimbatore, or Chennai)

Type : Contract (6 months, with potential extension)

Level : L5–L6 (Senior Engineer or Principal Engineer equivalent)

About the Role

We are actively seeking hands-on builders with deep expertise in Amazon Lex and AWS Lambda to lead the migration and re-architecture of enterprise conversational bots from Microsoft Azure to a modern, scalable AWS-native stack. This is a greenfield opportunity to reimagine chatbot architecture for global enterprise use, supporting high-volume, high-reliability workflows.

You’ll join a cross-functional engineering team building secure, responsive, and intelligent conversational interfaces that deeply integrate with enterprise systems. This is a delivery-focused role for engineers who thrive in cloud-native environments and want to build and own impactful AI-powered experiences at scale.

Key Responsibilities

• Lead end-to-end replatforming of Azure Bot Services into Amazon Lex (v2), emphasizing performance, scale, and enterprise readiness
• Architect and implement reusable conversational modules : intents, slots, fulfillment, error handling, and session management
• Develop Lambda-based fulfillment workflows integrated with REST APIs, event buses (EventBridge), and Step Functions
• Collaborate with conversation designers and UX teams to craft natural and context-aware dialogues
• Implement DevOps pipelines using AWS CodePipeline, GitHub Actions, or similar CI / CD tools
• Establish and maintain observability and monitoring for bot health, latency, and NLP performance
• Drive best practices around testing, deployment, and bot lifecycle management
• Ensure scalability, security, and compliance (e.g., SSO integration, audit logging, data masking)

Minimum Qualifications

Preferred Qualifications