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Senior ServiceNow Consultant / Developer

Senior ServiceNow Consultant / Developer

Ultrafly Solutions Private LimitedBangalore Urban, Karnataka, India
1 day ago
Job description

Job Title : Senior ServiceNow Consultant / Developer

Experience : 7+ Years

Location : Bangalore / Pune

Job Type : Full-Time / Permanent

Job Description :

We are looking for a Senior ServiceNow Consultant / Developer with over 7 years of strong hands-on experience in implementing and managing multiple ServiceNow modules including ITSM, CSM, Change Management, CMDB, and TSM . The ideal candidate will play a key role in designing, customizing, and maintaining robust ServiceNow solutions to streamline IT operations and customer service workflows.

Key Responsibilities :

  • Design, develop, and implement solutions using ServiceNow ITSM, CSM, Change Management, CMDB, and TSM modules .
  • Customize applications, develop workflows, business rules, and client / server-side scripts.
  • Ensure smooth integration of ServiceNow with external systems using REST / SOAP APIs.
  • Manage and maintain CMDB with a strong focus on data accuracy and integrity.
  • Collaborate with stakeholders to gather requirements and deliver scalable ServiceNow solutions.
  • Participate in platform upgrades, system enhancements, and performance tuning.
  • Maintain documentation and support change control and configuration management activities.
  • Follow ITIL best practices and ensure compliance with organizational standards.

Required Skills :

  • Minimum 7+ years of hands-on experience in ServiceNow development and configuration.
  • Proven expertise in Change Management, ITSM, CSM, CMDB, and TSM modules .
  • Proficient in ServiceNow scripting (JavaScript, Glide API) and customization.
  • Strong understanding of ITIL processes and experience with CMDB design and management .
  • Experience with Service Portal , Flow Designer , and IntegrationHub .
  • Knowledge of performance tuning, upgrade support, and platform governance.
  • ServiceNow certifications (CSA, CISITSM / CSM / CMDB) are preferred.
  • Preferred Qualifications :

  • Bachelors degree in Computer Science, IT, or a related field.
  • Experience working in Agile / Scrum environments.
  • Excellent communication and problem-solving skills.
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    Servicenow Developer • Bangalore Urban, Karnataka, India