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Senior ServiceNow Consultant / Developer

Ultrafly Solutions Private LimitedBangalore Urban, Karnataka, India

5 days ago

Job description

Job Title : Senior ServiceNow Consultant / Developer

Experience : 7+ Years

Location : Bangalore / Pune

Job Type : Full-Time / Permanent

Job Description :

We are looking for a Senior ServiceNow Consultant / Developer with over 7 years of strong hands-on experience in implementing and managing multiple ServiceNow modules including ITSM, CSM, Change Management, CMDB, and TSM . The ideal candidate will play a key role in designing, customizing, and maintaining robust ServiceNow solutions to streamline IT operations and customer service workflows.

Key Responsibilities :

Design, develop, and implement solutions using ServiceNow ITSM, CSM, Change Management, CMDB, and TSM modules .
Customize applications, develop workflows, business rules, and client / server-side scripts.
Ensure smooth integration of ServiceNow with external systems using REST / SOAP APIs.
Manage and maintain CMDB with a strong focus on data accuracy and integrity.
Collaborate with stakeholders to gather requirements and deliver scalable ServiceNow solutions.
Participate in platform upgrades, system enhancements, and performance tuning.
Maintain documentation and support change control and configuration management activities.
Follow ITIL best practices and ensure compliance with organizational standards.

Required Skills :

Minimum 7+ years of hands-on experience in ServiceNow development and configuration.

Proven expertise in Change Management, ITSM, CSM, CMDB, and TSM modules .

Proficient in ServiceNow scripting (JavaScript, Glide API) and customization.

Strong understanding of ITIL processes and experience with CMDB design and management .

Experience with Service Portal , Flow Designer , and IntegrationHub .

Knowledge of performance tuning, upgrade support, and platform governance.

ServiceNow certifications (CSA, CISITSM / CSM / CMDB) are preferred.

Preferred Qualifications :

Bachelors degree in Computer Science, IT, or a related field.

Experience working in Agile / Scrum environments.

Excellent communication and problem-solving skills.

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Servicenow Developer • Bangalore Urban, Karnataka, India