Job Category : Insurance
Job Type : Full Time
Job Location : AtlantaCA-Montreal-QCGAGreenvilleSC
Job Salary : $55000 - $65000
Job Title Automotive Claims Support
Location Atlanta GA or Greenville SC or CA-Montreal-QC
Salary Range : $55000.00 $65000
Job Overview :
This position provides support to agents clients and customers by adjudicating claims providing claims status and resolving or escalating customer issues.
The claims adjuster ensures proper documentation adjudicates per the terms and conditions of the contract utilizing available resources and meet schedule expectations informing management of any changes.
- Automotive Service Industry Experience (Required : 3 Years)
- Experience as a Service Advisor Parts Advisor or Automotive Technician.
- Need Auto claims experience with mechanical / technical expertise in vehicle repairs and service contracts .
- The role requires assessing warranty-related issues and knowledge of automotive diagnostics and repairs .
Job Responsibilities :
Handles claims related calls per work schedule performing within defined metricsManages the car inspection when claim is over a certain amount or fraudFollows proper claims procedures as outlined in training and feedback provided by QA or SupervisorMaster understanding of clients agents and contract terms and conditionsNotify Supervisor of any claims in which possible fraud is suspectedParticipates in all training as required to perform the duties of the roleJob Requirements :
High School Diploma or equivalent3 years of experience within Automotive Service Industry >Required (Technician / Mechanic Service Advisors Parts Advisor)
Must possess strong Automotive Technical and Mechanical knowledgeMust be able to successfully pass a background checkCompany Benefits :
Auxiliary Medical Prescription Dental and Vision InsuranceRegistered Retirement Savings PlanLong-Term Disability InsuranceLife InsurancePet InsurancePaid Holidays and Paid Time OffEmployee Referral ProgramEmployee Assistance ProgramWellness ProgramsPaid Community Service OpportunitiesTuition Reimbursement ProgramOngoing Training & Personal Developmentautomotive,auto claims,customer service,warranty assessment,automotive technical knowledge,mechanical expertise,claims adjudication,fraud detection,automotive diagnostics,insurance
Key Skills
Mechanic Experience,Brake Repair,Dealership Experience,GM Vehicles,Suspension Experience,Alignment,Auto Glass,Automotive Diagnostics,Automotive Repair,Service Technician Experience,Shocks & Struts,Automotive Service
Employment Type : Full Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 55000 - 65000