Presales & Solution Architect - HR / Payroll / GCC

Job Title : Presales & Solutions Architect HR / Payroll & Global Capability Centers (GCC)

Business Unit : Zalaris APAC & Global Markets

Location : Chennai / Bangalore (primary) | Open to travel ~25% domestic & international

Reports to : EVP APAC & EVPGroup Commercial & Purpose :

Serve as the strategic bridge between Sales, Product, and Delivery, crafting winning solution architectures and presales collateral for Zalaris multi-country HR / Payroll services and emerging GCC offerings.

The role combines deep functional expertise with the commercial acumen needed to translate client pain points into scalable, compliant, and cost-effective solutions on SAP, PeopleHub, and allied Responsibilities :

Presales for HR & Payroll Services :

• Collaborate with Sales and Delivery teams to understand client needs and design appropriate HR and Payroll solutions.
• Support the RFP / RFI response process by contributing to solution overviews, pricing inputs, and capability presentations.
• Coordinate and lead solution demonstrations and presentations of Zalaris PeopleHub, SAP HCM, SuccessFactors, and related offerings.
• Maintain and continuously improve presales documentation, standard offering materials, and reusable proposal assets.
• Act as a liaison between customer requirements and internal solution / delivery teams to shape proposals that reflect client Support for GCC Services :
• Support sales opportunities for Zalaris GCC offerings including BOT (Build-Operate-Transfer), managed GCC, and hybrid models.
• Prepare high-level value propositions, location strategy overviews, and indicative total cost of ownership (TCO) models for prospective GCC clients.
• Participate in client workshops and discussions to position Zalaris global delivery, compliance, and workforce management capabilities.
• Provide relevant case studies, frameworks, and reference examples to support client decision-making.
• Liaise with internal stakeholders to identify and respond to evolving customer needs in global delivery and shared Measures (First 12 Months) :
• Win rate and pipeline conversion for HR / Payroll & GCC pursuits ? 30%.
• Average deal cycle shortened by ? 15% through reusable assets & rapid solutioning.
• Two marquee GCC deals signed with validated TCO savings > 20% for clients.
• Positive stakeholder feedback (? 4 / 5) from Sales, Delivery, and Clients on solution Qualifications & Experience :

Bachelors in Engineering, Business, or HR; MBA or equivalent desirable.

Domain Expertise :

GCC & Outsourcing :

Technical & Tools : Ability to work with IT architects to articulate cloud architectures, integration patterns (APIs / ETL), RPA / AI enablers, and analytics as required for client workshops.

Commercial Skills : Deal pricing, business case modelling, contractual scoping, and risk management.

Soft Skills : Executive-level communication, workshop facilitation, negotiation, and Attributes :

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