Job Title : Presales & Solutions Architect HR / Payroll & Global Capability Centers (GCC)
Business Unit : Zalaris APAC & Global Markets
Location : Chennai / Bangalore (primary) | Open to travel ~25% domestic & international
Reports to : EVP APAC & EVPGroup Commercial & Purpose :
Serve as the strategic bridge between Sales, Product, and Delivery, crafting winning solution architectures and presales collateral for Zalaris multi-country HR / Payroll services and emerging GCC offerings.
The role combines deep functional expertise with the commercial acumen needed to translate client pain points into scalable, compliant, and cost-effective solutions on SAP, PeopleHub, and allied Responsibilities :
Presales for HR & Payroll Services :
- Collaborate with Sales and Delivery teams to understand client needs and design appropriate HR and Payroll solutions.
- Support the RFP / RFI response process by contributing to solution overviews, pricing inputs, and capability presentations.
- Coordinate and lead solution demonstrations and presentations of Zalaris PeopleHub, SAP HCM, SuccessFactors, and related offerings.
- Maintain and continuously improve presales documentation, standard offering materials, and reusable proposal assets.
- Act as a liaison between customer requirements and internal solution / delivery teams to shape proposals that reflect client Support for GCC Services :
- Support sales opportunities for Zalaris GCC offerings including BOT (Build-Operate-Transfer), managed GCC, and hybrid models.
- Prepare high-level value propositions, location strategy overviews, and indicative total cost of ownership (TCO) models for prospective GCC clients.
- Participate in client workshops and discussions to position Zalaris global delivery, compliance, and workforce management capabilities.
- Provide relevant case studies, frameworks, and reference examples to support client decision-making.
- Liaise with internal stakeholders to identify and respond to evolving customer needs in global delivery and shared Measures (First 12 Months) :
- Win rate and pipeline conversion for HR / Payroll & GCC pursuits ? 30%.
- Average deal cycle shortened by ? 15% through reusable assets & rapid solutioning.
- Two marquee GCC deals signed with validated TCO savings > 20% for clients.
- Positive stakeholder feedback (? 4 / 5) from Sales, Delivery, and Clients on solution Qualifications & Experience :
Bachelors in Engineering, Business, or HR; MBA or equivalent desirable.
Domain Expertise :
10+ years in HR / Payroll operations or consulting; 5+ years in presales / solution architecture.Proven track record designing multi-country payroll models (APAC, EMEA, Americas).Hands-on exposure to SAP HCM, SAP SuccessFactors, or comparable enterprise payroll suites.GCC & Outsourcing :
Experience on Shared Services / GCCs offering, including transition, TUPE / offshoring, and SLAs.Familiarity with ISO 27001, SOC 2, GDPR, and local payroll data-protection statutes.Technical & Tools : Ability to work with IT architects to articulate cloud architectures, integration patterns (APIs / ETL), RPA / AI enablers, and analytics as required for client workshops.
Commercial Skills : Deal pricing, business case modelling, contractual scoping, and risk management.
Soft Skills : Executive-level communication, workshop facilitation, negotiation, and Attributes :
Experience dealing with Multi Country Nordic / European / Asian and American clients and understanding of unionized payroll Competencies :Customer Obsession : Think from the outside-in; anchor every design on client value.Analytical Rigor : Balance innovation with compliance and cost realism.Influence Without Authority : Steer cross-functional teams under tight timelines.Growth Mindset : Continuously codify learnings into playbooks, accelerators, and templates.ref : hirist.tech)