Account Manager

About Portless & the AM role

E-commerce brands are winning or losing on fulfillment. Portless exists to help them win.

We’re a fast-growing 3PL transforming how brands ship to customers around the world. We help merchants accomplish faster sales, better cash flow, and more inventory agility.

As an Account Manager (Customer Success) for APAC, you’ll be the face and voice of Portless for some of our highest-potential brands. You’re not just “managing tickets”—you’re a strategic partner, a trusted advisor, and the person the merchant consults when something big is happening in their business.

If you enjoy owning outcomes, building real relationships, and being in the room when decisions that matter get made, this role is for you.

What you’ll be doing

You’ll own a portfolio of fast-growing e-commerce brands and be responsible for their success with Portless :

Consultative Account Management

• Build deep, long-term relationships with founders, ops leads, and senior stakeholders.
• Understand each merchant’s goals, challenges, and growth plans—and tie Portless solutions directly to their strategy.

Internal Partnerships

Execute Retention & Expansion Motions

What we’re looking for

Experience & skills

Cross-border / global logistics, shipping, or fulfillment

If you want to help high-growth brands scale globally, work with a sharp and supportive team, and play a key role in building Portless in APAC, we’d love to meet you.