Application Support Analyst II

L2 Operational Role Focus (Focus : Monitoring and First Response)

Subject : L2 Databricks Application Support : 24×7 Monitoring & Troubleshooting

Content : We are recruiting L2 Application Support Engineers (2–5+ years experience ) for 24×7 rotational support. This role is the frontline of our Databricks operations.

Key Operational Duties :

Perform 24×7 monitoring of Databricks clusters, jobs, workflows, repos, and data pipelines.

Alert Monitoring and first level of resolution.

First Level issue troubleshooting / analysis related to Cluster failures and Job failures.

Debug Databricks notebook failures and job errors (Spark, SQL, Delta Lake).

Rerun / retrigger failed jobs as per SOP.

Handle workspace / user access requests as per RBAC policies.

Technical Requirement : Hands-on knowledge of Databricks platform, Spark UI & job debugging, and UNIX / SQL / Shell Scripting.