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Service Engineer - Oracle Product Lifecycle Management

Service Engineer - Oracle Product Lifecycle Management

Cyanous Software Private LimitedHyderabad
14 days ago
Job description

We are seeking a skilled professional to manage our Oracle Product Lifecycle Management module.

Job description :

  • Provide L1 support for Oracle Cloud PLM-Product Development (PD) / Product Data Hub (PDH)
  • Hand-on experience with Oracle Fusion product life cycle configurations, and customization management and support
  • Perform API integration testing, configuring Oracle PDH application components
  • Deliver post-production support / hypercare service
  • Create custom reports using Oracle tools
  • Perform Root cause analysis on recurring issues
  • Execute Agile data migration processes
  • Conduct quarterly configuration and patch validations / testing
  • Analyze and prioritize support requests involving Oracle Fusion product life cycle configurations and customizations issues
  • Perform initial assessment and customization component failures
  • Coordinate post-production support / Hypercare requests
  • Triage issues related to custom reports using oracle tools
  • Manage incidents tickets for Agile data migration challenges
  • Track and prioritize quarterly configuration and patch validations / testing requests

Requirements :

  • 5+ experience with Oracle Cloud PLM solutions
  • Strong understanding of product lifecycle management principles
  • Proficiency in Oracle PDH application configurations
  • Knowledge of API integration and testing methodologies (patch testing)
  • Experience with custom reports development using oracle tools
  • Background in Agile data migration techniques
  • Ability to validate and test system configuration and patches
  • Excellent troubleshooting and problem solving skills
  • Strong communication abilities with both technical and business stakeholders
  • ref : hirist.tech)

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