Retail Operations Head

We are seeking an experienced Retail Operations Head to oversee and manage the end-to-end operations of our multi-store retail chain in Madurai. The ideal candidate will ensure smooth store operations drive sales performance optimize inventory implement SOPs manage teams and ensure excellent customer experience across all outlets.

Key Responsibilities

Oversee day-to-day operations of all retail outlets in the region

Monitor store performance sales targets footfall conversion rates and profitability

Implement and enforce Standard Operating Procedures (SOPs)

Manage store managers supervisors sales staff and support teams

Drive visual merchandising brand standards and store presentation

Ensure optimum inventory planning stock availability and shrinkage control

Plan and execute retail promotions offers and seasonal campaigns

Conduct store audits and operational reviews

Ensure excellent customer service and handle escalations

Coordinate with supply chain HR marketing and finance teams

Implement training programs for staff performance improvement

Drive new store openings expansion plans and process improvements

Monitor competition and execute strategies to improve market share

Ensure compliance with statutory and company policies

Requirements

Core Retail Skills

Retail Chain Management

Multi-Store Operations

Store Performance Monitoring

P&L Ownership

Inventory & Stock Management

Visual Merchandising

Customer Experience Management

Retail Audits & SOP Implementation

Team Leadership & Staff Coordination

Vendor & Supply Chain Coordination

Management & Analytical Skills

Sales Forecasting

Budgeting & Cost Control

Problem Solving & Decision Making

Data-Driven Operational Analysis

Process Optimization

Task Delegation

Reporting & Documentation

Benefits

#RetailOperationsHead

#RetailJobs

#MaduraiJobs

#StoreManagement

#RetailChainStores

#OperationsHead

#RetailCareers

#HiringNow

#RetailLeadership

#AreaManagerJobs

#TeamManagement

Required Skills :

Core Retail Skills Retail Chain Management Multi-Store Operations Store Performance Monitoring P&L Ownership Inventory & Stock Management Visual Merchandising Customer Experience Management Retail Audits & SOP Implementation Team Leadership & Staff Coordination Vendor & Supply Chain Coordination Management & Analytical Skills Sales Forecasting Budgeting & Cost Control Problem Solving & Decision Making Data-Driven Operational Analysis Process Optimization Task Delegation Reporting & Documentation

Key Skills

ASP.NET,Corporate Sales,Creative Production,ABAP,Field Sales,Jni

Employment Type : Full Time

Experience : years

Vacancy : 1