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Chief Information Security Officer

Chief Information Security Officer

SmartQGreater Bengaluru Area, India
8 days ago
Job description

About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 19 countries, having collaborated, and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.

To know more about the 5 key pillars that surround our culture check out our LinkedIn ‘Life’ page. You will be amazed to be a part of our growth story - https : / / www.linkedin.com / company / smartq- bottlelabs / life / cdc290f8-ff81-4e7f-9c96-37d842f936c4 / ?viewAsMember=true

Key roles and Responsibilities :

1. Enterprise Security Leadership

  • Own and evolve SmartQ’s global security strategy covering cyber, infrastructure, product, data, and field security.
  • Act as a strategic partner to product, engineering, and business teams, enabling innovation while maintaining strong security.
  • Serve as the primary representative for security audits, stakeholder reviews, and compliance programs (SOC 2, ISO 27001, GDPR, Compass standards).

2. Infrastructure & Endpoint Security

  • Drive secure development practices and zero-trust architecture across cloud environments (AWS / GCP).
  • Lead configuration and monitoring of SIEM tools, firewalls, endpoint protection (Trend Micro, Zscaler), mobile device management (Intune), and enterprise patch and compliance tools (Tanium, OS license validation, AV coverage).
  • Review codebases, infrastructure-as-code templates, and DevSecOps pipelines.
  • Lead endpoint security hardening for enterprise laptops / desktops and POS / kiosk devices, ensuring full visibility and compliance.
  • 3. Compliance & Risk Governance :

  • Design and implement internal security controls, vulnerability assessments, and threat intelligence frameworks.
  • Oversee third-party security evaluations, vendor compliance, and deployment of governance tools (SQ Lens).
  • Build operational compliance dashboards for real-time tracking of endpoint compliance (AV, patch, OS licensing, Zscaler).
  • Ensure adherence to Compass Group, global, and regional data protection regulations.
  • 4. Crisis Management & Incident Response :

  • Build a company-wide incident response program and conduct periodic drills.
  • Lead incident response teams during breaches, ensuring rapid mitigation and transparent reporting.
  • Maintain clear playbooks for POS, cloud, and field environments.
  • 5. Security Awareness & Culture Building :

  • Build and mentor the InfoSec team.
  • Champion a “security-first” culture through training programs, phishing simulations, and awareness campaigns.
  • Drive targeted security awareness for field users (POS operators, kitchen staff, warehouse) ensuring operational teams understand and follow security best practices.
  • Qualifications :

  • Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
  • 15+ years in information security or cybersecurity leadership roles.
  • Proven experience in cloud security, compliance audits, and vendor governance.
  • Deep understanding of SOC 2, ISO 27001, GDPR frameworks.
  • Proficiency in tools like SIEM, DLP, EDR, IAM, and secure SDLC practices.
  • Certifications such as CISSP, CISM, CISA, or ISO 27001 LA.
  • Strong communication skills and experience working with global teams and enterprise clients.
  • Prior experience in high-growth B2B tech, consumer tech, retail, POS, or kiosk systems.
  • Understanding of AI / ML security risks and modern data governance models.
  • Message from CEO :

    We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

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    Information Security • Greater Bengaluru Area, India

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