Telesales Executive

Company Description

CryoCrystal, established in 2015, is a leading provider of advanced cooling agents, packaging solutions, cold storage infrastructure, and cold chain logistics. Serving industries with critical temperature needs, we offer innovative products such as dry ice, liquid nitrogen, gel packs, and thermal blankets, alongside state-of-the-art cold storage and refrigeration solutions like walk-in freezers and refrigerated containers. Our services also include IoT-enabled cold chain logistics and cryogenic transport solutions to ensure the integrity of temperature-sensitive products. Guided by our core values of integrity, innovation, customer commitment, excellence, and sustainability, CryoCrystal aims to set industry benchmarks in quality while promoting eco-friendly practices. We strive to deliver customized, reliable, and sustainable solutions that empower businesses globally.

Role Description

This is a full-time, on-site Telesales Executive role based in Surat. The Telesales Executive will be responsible for generating leads, reaching out to potential customers, and building strong client relationships. Primary responsibilities include managing customer inquiries, providing exceptional customer service, promoting the company's cold chain solutions, and achieving sales targets by effectively converting leads into clients. The role also involves maintaining regular communication with customers to ensure satisfaction and retaining long-term business partnerships.

Qualifications

• Strong Communication and Customer Service skills for effectively engaging with customers and addressing their specific needs.
• Proficiency in Lead Generation and Sales to identify opportunities and drive client acquisition.
• Customer Support expertise for maintaining positive client relationships and resolving inquiries efficiently.
• Proactive, goal-oriented mindset with the ability to work independently.
• Prior experience in telesales or a related field is beneficial.
• Basic computer skills and familiarity with customer relationship management (CRM) tools.
• Bachelor's degree in Business, Marketing, or a related field is an advantage.

Skills Required

Customer Support, Lead Generation, Sales, Basic Computer Skills