Strategy & Ops Manager

Company Overview :

GoodScore is on a mission to make financial literacy and credit access simple, actionable, and inclusive for over 150 million Indians who are credit-underserved.

From starting personalized credit consulting in 2023 to now empowering over 1 million users to take control of their credit health, we are one of India’s fastest-growing credit score & credit management apps.

We are backed by top VC funds in India, ranked among the top 10 finance apps in India, and are on the 1x to 100x journey. We’re building a team that shares our vision of transforming how India manages credit.

Role Description :

We are looking for a highly motivated Strategy & Operations Manager to drive operational efficiency and strategic execution for our internal business processes. In this role, you will work closely with cross-functional teams to manage and optimize programs, ensuring seamless execution and continuous improvement. If you have 2-4 years of experience in consulting or program management / strategy and operations within a B2C company, preferably e-commerce and a graduate degree from a tier-1 engineering college , we’d love to hear from you!

Key Responsibilities

• Program Execution & Optimization : Manage and optimize internal business operations, ensuring alignment with strategic goals.
• Cross-functional Collaboration : Work with product, operations, and business teams to drive efficiency and streamline processes.
• Data-driven Decision Making : Leverage analytics and KPIs to monitor performance, identify bottlenecks, and implement improvements.
• Process Automation & Standardization : Identify automation opportunities to enhance productivity and operational excellence.
• Stakeholder Management : Coordinate with internal teams to ensure timely project execution and issue resolution.

Requirements

Why Join Us?