Job Summary :
As the National Fiber Operations Head (General Manager) , you will be responsible for overseeing the operations, governance, and continuous improvement of Optical Fiber Cable (OFC) infrastructure across 3 lakh kilometers of own routes and 1.5 Lakhs associated IRU routes throughout India. This role demands expertise in O&M of Optical Fiber Communication networks.
Key Responsibilities :
- Lead the national Optical Fiber operations, ensuring robust governance and operational excellence across all operating circles.
- Supervise and manage OSP (Outside Plant) governance through Own team for existing OFC networks.
- Establish and enforce industry-standard practices for OSP network operations and maintenance.
- Develop and maintain comprehensive technical procedures, SOPs, and policy documentation.
- Evaluate and suggest improvement in existing fiber network architecture for performance improvement.
- Ensure all safety, security, and compliance standards are met by Own teams and Partners during operations.
- Create and maintain mitigation and restoration plans for emergencies or outages.
- Provide strategic guidance and training to teams and Partners on industry best practices.
- Opex optimization and control,
- NMT Performance monitoring and control
- IRU and IP1 partner governance
- Wireline Ops delivery (ISP) for B2B / Augmentations / planning tasks mobility / broadband
- B 2B -Wireline Service Assurance / performance
- New tools / technologies evaluation induction
- Field Ops processes strengthening / digitization inputs to process / digitization team
- New Area creation , team dimensioning , resource hiring
- Dark fiber Asset management , GIS updation process stitching / implementation,
- Tools and testers Preventive maintenance process and implementation
Key Skills and Competencies :
Strong leadership and team management across geographically dispersed teams.In-depth technical knowledge of Optical Fiber Communication, OSP / ISP networks, and IRU models.Proficiency in network operations, performance metrics, and documentation.Familiarity with telecom compliance frameworks, safety protocols, and industry regulations.Strong analytical and decision-making abilities with excellent communication skills.Experience in third-party vendor management.Ability to manage large-scale fiber operations across multiple telecom circles.Educational Qualifications :
Bachelors in Electronics & Telecommunications, Electrical Engineering, or related field.Relevant industry certifications in Fiber Optic Communication, Project Management, or Network Operations (Preferred).