ITOM Senior Developer

Solution Design

Impact assessment on new solutions

Configuring scripts

Service Map creation

Event rules, Alert rules setup

Good knowledge on Event Correlation and Deduplication

Configuring the catalog forms and workflows

System integration testing and unit testing

UAT support

Code review and migration from one environment to other environment

Production rollout and verification

Platform upgrades and patching

Troubleshooting integration issues between partner systems

Implementing automations using Custom APIs and IntegrationHub