Senior Product Manager - Mobile Messaging Product team

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Job Category

Product

Job Details

About Salesforce

Were Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.

Salesforce Messaging Product team leads the charter to help Businesses connect with their end users in their preferred channel through rich, conversational AI driven experiences. These experiences are delivered through Salesforce Apps and the Messaging PM team is focused on enabling Mobile Messaging channels (SMS, WhatsApp, RCS, etc.) for all of Salesforce Apps.

The SMS team is responsible for building the most trusted and reliable deliverability platform for our SMS channels. We are looking for a Senior Product Manager who will obsess about customer success, drive innovation, and collaborate across the organization to deliver customer value at the highest level of system scale and performance for the SMS channel. This role will require bringing together your business acumen and your technical expertise to help extend the Salesforce Marketing Cloud position as the leading Customer Engagement and Marketing Automation Platform in the world.

Responsibilities

As a Senior PM in Mobile Messaging Product team,

• Your focus will be to collaboratively drive development of SMS product roadmap informed by customer insights & competitive analysis to deliver on Salesforce business objectives.
• You will own & drive Salesforce product strategy of working with SMS ecosystem partners (Aggregators, Hubs and MNOs) and managing key strategic relationships to help deliver on business objectives.
• You will develop & own Salesforce Bring Your Own (BYO) messaging channel product vision, roadmap and execution delivering an integrated messaging experience for Businesses.
• You will drive adoption of SMS channel into Salesforce App offerings to solve customer use-cases including pricing & packaging and GTM enablement.
• You will cultivate internal relationships across functional areas including Engineering, Support, UX, Sales, Product, Marketing, Finance, Legal to drive the success of your product.

Reasons to Join :

Required Qualifications

Preferred Qualifications

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Locations - India - Hyderabad