Role Name : GSS Coordinator North America
Shift timing : 1.30 pm to 10.30 pm
Work mode : Hybrid
Work Location : Vikhroli
Experience required : 1- 4 years
Qualification : Graduation
Interview Venue :
Talent Acquisition Team
WTW Global Delivery and Solutions India Private Limited
Plant No. 6, Godrej & Boyce Mfg. Co. compound, Pirojshanagar, L.B.S Marg, Vikhroli (West)
Mumbai – 400 079
India
Candidate's Address should fall withing WTW's transport boundary).
Role & responsibilities
To support and assist an international Insurance service team with tasks involving revenue allocations, service support and coordinating with an international network of brokers
Principal Duties / Responsibilities
- To work within the regulatory requirements as needed within the organization
- Work on excel and word documents for data gathering
- Help co-coordinate tasks for your International counterpart
- Extreme focus on quality with the understanding of the financial / legal implications
- Escalate errors and breaches to the Lead
- Consistently meet service levels agreed with all relevant parties involved in process
- Highlight anomalies in time
- Communicate to emails / Phone Calls in a professional manner
- Managing database accurately and efficiently
- Active participation in all interactions (Team huddles, stakeholder discussions, etc.)
Qualifications and Skills
Qualifications : Graduate
Skills :
Excellent command over written and spoken EnglishAttention to detail, quality and accuracyAbility to prioritise and organise tasks, work within stiff timelinesAbility to multi taskAbility to learn new processes and systemsFlexible and adaptable to changing demandsAbility to work under pressure and meet tight deadlinesShould be a quick learner and team playerAbility to work independently and as part of a teamExtreme competence in comprehensionIntermediate level for MS-Office Suite especially MS Word and MS Excel