Lead Relationship Manager for one of the leading broking and Wealth Management Giant

Location : Mumbai, Ahmedabad, Bangalore, Baroda, Bharuch, Chandigarh, Chennai, Kolkata, Coimbatore, Delhi, Hyderabad Experience : 5 to 10 years CTC : 35-40 LPA Industry : Broking / Wealth Management / Financial Services

JOB DESCRIPTION As a Team Leader in a broking firm and Wealth Management, your role will involve leading and managing a team of 8 to 10 Relationship Managers (RMs) to drive business growth by acquiring new clients, promoting Demat accounts, and cross-selling third-party products. You will be responsible for setting sales targets, providing guidance to the team, and ensuring exceptional customer service to maximize client satisfaction and retention.

Key Responsibilities : 1. Leadership and Team Management :  Provide strong leadership and guidance to the team of Relationship Managers on their KRA’s  Set clear performance goals and targets, and monitor individual and team progress.  Conduct regular team meetings to communicate updates, strategies, and performance expectations.  Motivate and help team members to achieve their sales and business objectives.  Identify training and development needs of the team and provide coaching and support as required.

2. Sales and Business Development :  Develop and implement sales strategies to generate new business and achieve revenue targets.  Drive the acquisition of new clients by promoting our service and highlighting the benefits.  Ensure Relationship Managers maintain a high level of product knowledge and effectively communicate and our Strength  Monitor sales activities, track conversion rates, and analyze performance metrics.  Collaborate with the marketing department to develop marketing campaigns and promotional activities.

3. Cross-Selling Third-Party Products :  Identify opportunities for cross-selling third-party products and services to clients.  Collaborate with product teams and vendors to understand product offerings and develop effective cross-selling strategies.  Train and educate Relationship Managers on third-party products and their benefits.  Monitor cross-selling activities and provide support and guidance to the team.

4. Customer Service and Relationship Management :  Ensure the team provides exceptional customer service to clients, addressing their queries and resolving issues in a timely manner.  Foster strong client relationships and maintain regular communication with key clients.  Monitor client satisfaction levels and take appropriate actions to enhance client retention.  Conduct client meetings regularly and participate in client presentations as required.

5. Reporting and Analysis :  Prepare regular sales reports, performance dashboards, and other relevant metrics.  Analyze data to identify trends, patterns, and areas for improvement.  Provide insights and recommendations to management based on data analysis.

Qualifications and Skills :  Bachelor's degree in a relevant field (finance, business, economics, etc.) or equivalent experience.  Proven experience as a team leader or in a similar supervisory role within the broking industry and Wealth Management.  Strong understanding of financial markets, investment products, and broking operations.  Excellent sales and negotiation skills with a track record of achieving targets.  Ability to motivate and manage a team effectively.  Exceptional communication and interpersonal skills.  Proficiency in using relevant computer applications and software.