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Air Ticketing Executive - Freshers / Experienced
Riva Airglobal ServicesMumbai, MH, in9 days ago
Job type
- Quick Apply
Job descriptionHigh school diploma or equivalent; a degree or diploma in travel and tourism is a plus. IATA certification in air reservation, ticketing & reporting Basic computer literacy and proficiency in Microsoft Office Suite. Excellent communication and customer service skills. Strong attention to detail and accuracy. Ability to work in a fast-paced environment. Willingness to learn and adapt to new technologies and airline policies.
Job Description
We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages.
Job Responsibilities :
- Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo).
- Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies.
- Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements.
- Assist customers with booking inquiries and resolve ticketing issues quickly and professionally.
- Maintain precise records of all ticketing transactions and related documentation.
- Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories.
- Assist in handling customer complaints and queries related to air travel and ticketing.
Collaborate with the tours and operations team to ensure seamless travel arrangements.
Qualifications :
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Ticketing Executive • Mumbai, MH, in