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Air Ticketing Executive - Freshers / Experienced

Air Ticketing Executive - Freshers / Experienced

Riva Airglobal ServicesMumbai, MH, in
6 days ago
Job type
  • Quick Apply
Job description

Job Description

We are seeking a motivated and detail-oriented Air Ticketing Executive to join our growing team. This is an entry-level opportunity ideal for individuals passionate about aviation and eager to build a career in the travel and tourism industry. You'll play a key role in managing airline ticket reservations, ensuring accurate issuance, and delivering exceptional customer service for our travel packages.

Job Responsibilities :

  • Process airline bookings accurately and efficiently using GDS platforms (e.g., Amadeus, Sabre, Galileo).
  • Issue and reissue airline tickets, handle cancellations, and process refunds in compliance with airline policies.
  • Provide accurate, up-to-date information to clients regarding flight schedules, fare rules, and travel requirements.
  • Assist customers with booking inquiries and resolve ticketing issues quickly and professionally.
  • Maintain precise records of all ticketing transactions and related documentation.
  • Stay informed on the latest airline fare structures, ticketing procedures, and travel advisories.
  • Assist in handling customer complaints and queries related to air travel and ticketing.

Collaborate with the tours and operations team to ensure seamless travel arrangements.

Qualifications :

  • High school diploma or equivalent; a degree or diploma in travel and tourism is a plus.
  • IATA certification in air reservation, ticketing & reporting
  • Basic computer literacy and proficiency in Microsoft Office Suite.
  • Excellent communication and customer service skills.
  • Strong attention to detail and accuracy.
  • Ability to work in a fast-paced environment.
  • Willingness to learn and adapt to new technologies and airline policies.
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    Ticketing Executive • Mumbai, MH, in