Deputy Manager - Regional Training

Store Learning & Development

• Accountable for ensuring Succession Pipeline is identified and developed for all key roles across Restaurants.
• Ensuring development of Top Talent to Operations Consultant role along with developing and transitioning of new Restaurant Managers.
• Coordinates classes and training sessions and measures the impact of training classes on the restaurant results through student evaluations.
• Conducts training that motivates, builds competencies, and improves the individual's performance and contribution to restaurant results.
• Responsible to ensure on time roll out of new product / initiatives in the market.
• Communicates and provides feedback to restaurant management, regarding the success and opportunities for people development & People Processes
• Sets Training standards to be adhered to by the restaurants. Owns and establishes training minimum and standards
• Training Need Analysis for the Market and People GAP Analysis
• Develops metrics / process to track adherence to training processes across stores to ensure standardisation.
• Evaluates & Assesses People Knowledge for Key restaurant roles in the Market
• Should possess good relationship and networking skills within the Market and with the Internal Stakeholders / Functional Heads (Internally)
• Should be able to deal with ambiguity
• Should be assertive and pro-active in approach