Client Success Manager

About Us : VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit

Key Responsibilities :

Act as the main point of contact between clients and internal teams

Understand client briefs and ensure timely delivery of high-quality work.

Coordinate campaign timelines, approvals, and feedback loops.

Support in preparing presentations, reports, and campaign updates.

Ensure all deliverables meet brand guidelines and objectives.

Requirements :

Internship experience or 1–3 years of experience in client servicing or account management within an advertising, branding, or digital agency . (Mainline Preferred)

Strong communication and coordination skills.

Ability to manage multiple accounts / projects at once.

A proactive attitude with an eye for detail and timelines.

Passion for advertising, creativity, and brand storytelling.