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Guest Relations Exec
Amberstone Properties
Bangalore, Karnataka, India
16 days ago
Job description
Their responsibilities include :
Greeting guests : Welcoming guests upon arrival and reviewing arrival lists
Directing : Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team)
Providing information : Sharing information about the Project
Managing guest concerns : Handling guest feedback and inquiries, and investigating issues to resolve them
Assisting with check-in and check-out : Helping guests with the check-in and check-out processes
Managing special events : Carrying out special events for the Project
Completing pre-registration : Handling pre-registration formalities for VIP guests
Allocating Concerned Dept : Assisting Clients based on their preferences & requirements
Collecting feedback : Collecting guest feedback forms
Providing service recovery : Taking steps to recover service if needed
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Guest • Bangalore, Karnataka, India
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