KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Hyderabad KONE India, as Engineer / Senior Engineer - Sales.
Customer relationship management
- Proactively develops and creates customer relationships in his / her area of responsibility
- In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
- Creates interest and demonstrates value of KONE digital offering to influencers and customers
- Develops and grows KONE’s position in his / her customer base or market area
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
Sell
Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targetsFinds customer needs and designs solution to meet themIs accountable for setting optimal market pricing for each solutionRequests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policyArranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct informationEnsures the importance of site readiness communicated to customer and included in the contractValidates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safetyIs accountable for the project until Order BookingEnsures correct project categorization at Decision to start tendering by Gate approverSupports the finance function in money collectionDriving execution of her / his individual sales plan including proactive / consultative sales customer visitsResponsible for gathering relevant information about market and competitors from the fieldResponsible for timely and accurate reportingDocuments full information of opportunities, tasks and visits, including won and lost reasonsResponsible for correct opportunity data in CRMMinimum 3+ years of experience in Direct Sales with BE or MBA.Career progression opportunities within a global organization.Total reward elements that engage and motivate our employees and help us make KONE a great place to work.Comprehensive learning and development programs covering a wide range of professional skills.Read more on
Read more on