Category Manager : Creating value in connecting with Consumer.
Purpose of the Role :
This category is your asset and like any other, it will grow if it is managed well You have to be conscious keeper of the category with it has to be managed with internal stake holders, represent every time in a coherent manner and positioning while representing to external stakeholder Along with it the key is to ensure profitable growth of the category to remain sustainable
Core of the Role :
The development and execution of marketing strategies for the category, driving brand equity, market share and profitability with best optimizing the available resources Act as the BRAND custodian, managing both Product development and Communications through the lifecycle of the Product As a voice of consumer, identifying customer requirements through formal and informal researches Developing the Design & Product brief Configuring the right mix of - Features, USPs, Variants, Pricing - to launch the right product at the right time!
Devising the Go-to-Market strategy and aligning various sales / network functions to prep for the launch Evolving the Communication Campaign for the Brand with the advertising agency partners and planning / conceptualizing the Product Launch event for maximum awareness, for maximum reach, with efficient budget utilization The core does not get completed with of full digital presence. Its basically everything that we learn in marketing specialization AI , ChatGPT, advanced analytic and consumer experience will subsequently get added, it wasn’t there when you studied marketing
Job Responsibility : strictly by the book
Thinking : Marketing strategy formulation and implementation :
- Develop marketing strategies for specific product category
- Drive execution of approved strategies to achieve brand KPIs, brand NPS and volume targets
- Being the Voice of Customer for product development inputs to the Product team (as Marketing SPOC) and workout the right content for maintaining the edge of the product in the market
Thinking in action : Product Strategy and Management :
To own & propagate consumer’s voice to enhance life time experience, improve customer’s engagement Plan, innovate, apply all means necessary to build a sustainable business model for assigned category, USP identification, variant features strategy, Develop long-term and short-term product pipelines Provide volume mix & forecast for business case developmentLeading the ideation to innovation development process for identified strategic opportunities for the category End-to-end handling of product launch in liaison with cross-functional team of Sales, Service, Influencer engagement, R & D, Legal & SCM This would create new and disruptive products which can complete in the category with leading national players – manage product life cycleSupport the identification and assessment of new business opportunities by determining business potential, market dynamics, customer needs and making recommendations to the company regarding actions to be taken in the area of designer finishes / special productsManage Pricing of the category managed – deliver on business margin objectives while managing competitiveness of pricing in the marketIdentification of possible usage spaces that can be commercially unlocked – either increase in usage or better solution of the usage problem – by a premium innovation to the product portfolio Creating a differentiation in terms of products which are relevant and meaningful for the target segment and drive awareness and usage of JSW Paints offering in the segmentSustain product performance throughout lifecycle with market interventions Manage Product lifecycle through product interventions at appropriate intervals and maintain the market excitement. Evaluate market landscape and identify growth opportunitiesAction taken to the with consumer : Brand Management :
Develop core product positioning and go-to-market strategiesExpand digital footprint in coordination with the Digital TeamCreating tracking mechanism for the brand equity (Spontaneous recall, Consideration and Intention to Purchase) and taking necessary marketing measures to ensure the brand measures upto the set parametersDrive the communication for the brand and activation to create awareness, interest, consideration, trials, regular usage and advocacy for the brandTracking & managing the Brand assets to keep the positive brand conversations goingCreate, deploy and execute the entire training program for the influencer segment to drive the awareness and trials for the brandDefine SOPs, budgets, processes, TATs and set expectations streamlining the process to delivery consistent brand experienceCreating value : Financial Management :
Achieve top-line and bottom-line metricsManage marketing mix within allocated Financial expenses - Optimize mix choices to meet financial budgets and brand metricsFormulating future strategies in terms of expansion, segmentation, pricing, project launch, promotion, service etc to ensure that the brand and the category stays ahead of the curveManaging and taking ownership of the Lifecyle management of assigned category in the portfolio for JSW Paints decorative businessStakeholder Profiles & Nature of Interactions :
Internal :
Head MarketingMonthly updates on brand performanceWeekly meetings to ensure product alignment with market needsSales Team : Monthly reviews on product performance and market adjustmentsS&OP Team : Monthly coordination for volume forecasting and product mixService & Influencer : Monthly engagements for channel training and retail product availabilityR & D : Monthly coordination on product development / improvement activitiesMarket First : Weekly feedback on product performance and customer / influencer needsExternal :
Agency Partners : Daily / weekly collaboration on brand communication strategiesMarketing Partners : Weekly discussions on marketing mix and partnershipsCustomers : Monthly feedback on product satisfaction and requirementsBasic requirement :
Qualification : Preferable BE / BTech and MBADesired Work Experience : Minimum 2-8 years in consumer facing industry, with experience in Sales, Marketing or ProductNecessary Knowledge : Strong understanding of customer dynamics or a way to find it outDesired Industry and Sectors : Consumer facing industry, specifically Building material or paintsGood executive presence with flawless / clear communication and interpersonal skillsKey Competencies / Skills :
Candidate to bring expertise, high energy and drive to build and grow the business in a highly competitive environment
Eager to learn and high sense of Ownership for task at handExcel to winAttitude expectation – already in action / exhibitingHigh on customer orientationChallenge and collaborate with all stake holdersBe organised, methodical and proactive for efficient decision-makingAbility to create impact by completing projects with in timelinesMotivate and inspire teams – 360 degree level