Talent.com
This job offer is not available in your country.
AM- Presales

AM- Presales

FirstsourceChennai, IN
13 days ago
Job description

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE : FSL, BSE : 532809, Reuters : FISO.BO, Bloomberg : FSOL : IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Pre-sales Solutions & Excellence Lead has been identified as a critical role for the organization in our transformation journey. The Presales Customer Solution Specialist is responsible for collaborating with sales teams and potential customers to identify and design tailored solutions leveraging Firstsource Technology Services, partners and IPs that address prospective clients' specific needs and requirements. The core areas of responsibility include :

  • This role involves a deep understanding of the Firstsource products and services, technical expertise and excellent communication skills to effectively convey the value proposition to potential customers.
  • Collaborate with sales teams and prospects to identify synergy areas and design custom solution presentations, conceptual solutions and technical demo
  • Research and conduct in-depth needs assessments to understand the customer's business objectives, pain points and challenge to validate the R&D investments and design a ROI proof product roadmap
  • Role requires a combination of technical expertise, sales acumen and strong communication skills to effectively meet customer needs and drive revenue growth.

Roles & Responsibilities :

  • Solution Design : Develop and design custom solutions that align with the customer's requirements.
  • Commercial Viability : Selecting appropriate products or services, creating technical specifications, and outlining the benefits and ROI of the proposed solution (cost benefit analysis)
  • Technical Expertise : Provide first level technical expertise and guidance to customers around Data Engineering, Cloud Platform, Digital Transformation, AI / ML and GenAI solutions, Analytics
  • Product and Services Knowledge : Collaborate with internal studio team to understand products features, value props, roadmap charter and pricing models
  • Proposal Development : Work with respective sales lead to build compelling proposals
  • Demonstrations and POCs : Product / Solution demonstrations and proof-of-concept sessions to illustrate the effectiveness and functionality of the proposed solution
  • Competitive Analysis : Keep a track of market solutions, pricing strategy and alternative technology developments
  • Document Asset management and continuous improvement : Prepare solution designs, technical specifications, and pricing details to support the sales process. Gather feedback from potential customers and relay it to product development teams for continuous improvement
  • Key Performance Indicators :

  • Good presentation and demo skills
  • Offering Assets such as Sales Pitchbooks, Case Studies, Pricing Templates
  • Driving digital revenue growth
  • Bring-in operational efficiencies for existing managed services team
  • Continuous improvement in solutioning approach, operational processes and relevant metrics in lifecycle of pre-sales, RFI, RFP, sales and revenue realization
  • Reporting Structure :

  • The role will report to the Client Solutioning Lead
  • Collaborate and work closely with the following stakeholders and teams - All Business Heads and Business Units, Digital Transformation team, Sales & CRM leads, Operations support team.
  • Create a job alert for this search

    Am • Chennai, IN

    Related jobs
    Presales Manager

    Presales Manager

    Volto Consulting, India
    Presales Manager We are looking for a dynamic and experienced Presales Manager to lead technical solutioning and support our sal...Show moreLast updated: 30+ days ago
    Proposal Writer / Presales

    Proposal Writer / Presales

    Xybion Corporationchennai, Tamil Nadu, IN
    Quick Apply
    About Us, Headquartered in Princeton, New Jersey, USA, with offices in Canada, UK, Australia, India, and Germany, we are a leading global lab digitization and information management SaaS company si...Show moreLast updated: 30+ days ago
    • Promoted
    Presales Solutions Architect

    Presales Solutions Architect

    Orion InnovationGreater Chennai Area, India
    Orion Innovation is a leading digital transformation and product development services firm.Headquartered in Edison, NJ, we have a global team of over 6,000 associates, with engineers in 12 major de...Show moreLast updated: 13 days ago
    Data Engineering Presales Specialist

    Data Engineering Presales Specialist

    OptiSol Business SolutionsChennai, Tamil Nadu, India
    Data Engineering Presales Specialist.Fulltime | Chennai, Madurai, Coimbatore - Hybrid.We are seeking a highly skilled Data Engineer - Presales Specialist to join our AI-based service-.This role dem...Show moreLast updated: 13 days ago
    • Promoted
    Presales Systems Engineer

    Presales Systems Engineer

    FortinetChennai, Tamil Nadu, India
    Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security.At Fortinet,...Show moreLast updated: 23 days ago
    Presales Lead

    Presales Lead

    Talent CornerChennai
    Drive rapid growth, sales Hi-Fi division.Business development of AV & automation products- Premium Partner, Dealers.Technical background to understand correctly nature of products dealt.Knowledge o...Show moreLast updated: 30+ days ago
    • Promoted
    Presales Head- Digital Workplace

    Presales Head- Digital Workplace

    TECEZEChennai, Tamil Nadu, India
    Head of Presales – Digital Workplace (DWP).Teceze is a global IT services provider specializing in Digital Workplace, Cloud, Cybersecurity, and IT Infrastructure services.With delivery capabilities...Show moreLast updated: 1 day ago
    ServiceNow-Presales

    ServiceNow-Presales

    Saaki Argus & Averil ConsultingChennai, Tamil Nadu, India
    Quick Apply
    Provide vision and direction for the ServiceNow practice, ensuring alignment with the organization s goals and objectives. Manage the implementation, customization, and administration of ServiceNow ...Show moreLast updated: 30+ days ago
    Presales Specialist

    Presales Specialist

    TD SYNNEXChennai, India
    Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification disc...Show moreLast updated: 30+ days ago
    • Promoted
    Presales Manager

    Presales Manager

    SOFARDelhi, IN
    Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at providing better Smart Energy solutions to our customers.The individual should b...Show moreLast updated: 30+ days ago
    • Promoted
    Presales Consultant - ServiceNow

    Presales Consultant - ServiceNow

    Unikomm (Part of Plat4mation)Chennai, IN
    Job Title : Presales Consultant.Are you an experienced trusted advisor wanting to contribute to our goal to make work flow? Are you familiar with ServiceNow and do you see challenges as an opportuni...Show moreLast updated: 1 day ago
    Senior Presales

    Senior Presales

    Intellect Design Arena LtdChennai, Tamil Nadu, India
    Chennai(Siruseri) / Mumbai (Goregaon).ABOUT INTELLECT DESIGN ARENA LTD : .Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform,.With an impressive arra...Show moreLast updated: 10 days ago
    • Promoted
    Manager-Solutions Presales

    Manager-Solutions Presales

    SutherlandChennai, IN
    Job Title : Manager – Proposals and Client Pitches.LoB : Strategic Research & Advisory.Reports to : Director / Head of Sales. We are seeking a dynamic and detail-oriented Manager to lead the developmen...Show moreLast updated: 1 day ago
    Presales Executive

    Presales Executive

    InfluencingChennai, Tamil Nadu, India
    Pre-Sales Executive (B2B SaaS) – Media Distribution & Monitoring.We are a technology-driven SaaS company providing innovative solutions in media distribution and media monitoring.Our products help ...Show moreLast updated: 1 day ago
    Senior Presales Engineer

    Senior Presales Engineer

    Quick HealChennai, Tamil Nadu, India
    Quick Heal Technologies Limited is a leading cybersecurity solutions provider with a strong footprint in India and an expanding presence across the globe. With 23 offices across India, and a team of...Show moreLast updated: 13 days ago
    Presales Specialist

    Presales Specialist

    Black BoxChennai, Tamil Nadu, India
    Manager / Lead / Specialist Presales : Audio Video & Video Conferencing.Working with design CAD Schematics, Support Project Manager in the successful understanding of the design.Excellent technical know...Show moreLast updated: 10 days ago
    Esri - Presales Manager

    Esri - Presales Manager

    Esri IndiaChennai, India
    Organization and Background : Esri Inc.California is the global leader in GIS software.Our passion for improving quality of life through geography is at the heart of everything we do.Esri's Geo...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Presales Consultant

    Technical Presales Consultant

    Vtricks TechnologiesChennai
    Job Title : Technical Pre-Sales Consultant Location : Chennai Hyderabad Bangalore (Hybrid work model - primarily office-based with flexible options) Experi...Show moreLast updated: 30+ days ago