Customer Service Operator

Cogoport is a multinational company headquartered in Singapore and has offices in India, China, Thailand, Vietnam, Indonesia, and Netherlands. Cogoport is an Indian unicorn, privately owned and backed by the world's most respected and renowned venture capitalists : Accel Partners and Tiger Global. Cogoport is currently in hypergrowth mode and has been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. Cogoport has more than 500 employees across 10 offices in India.

For all companies participating in international trade, including SMEs, MNCs, and trade solution providers, Cogoport is forging a new category called global trade platform that integrates solutions across a companys trade journey, including but not limited to advisory, forwarding, and financing, to offer a seamless trading experience, allowing companies to fully participate in global trade and focus on what they do best. At Cogoport, we believe in simplifying the complex to increase efficiency and maximize trade opportunities. We are solving the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually.

Cogoport Leadership

Leadership at Cogoport

Culture at Cogoport

At Cogoport, we are proud to champion the power of diversity and inclusion in the realm of leadership. Cogoport has a performance-driven culture; diversity and inclusion are a byproduct, which we are truly proud of. We believe that true progress and great performance stem from a diverse and inclusive environment where each person feels free to voice their opinion and be at ease with who they are.

With a firm commitment to equality, we foster a culture that embraces diversity in all its forms. We recognize that diverse perspectives and experiences drive innovation and foster better decision-making. By empowering women to take charge, we are building a workplace where everyone thrives and succeeds. Together, let's build a future where diversity is the norm, and inclusive leadership is the key to unlocking limitless possibilities.

Core Values of Cogoport :

• Intrapreneurship : At Cogoport, you own and drive projects forward. You have the world at your feet and complete flexibility and freedom to take up new initiatives that would benefit the customer.
• Customer Centricity : Our customers are at the heart of all that we do. Without happy customers, our company is doomed. Understanding their perspective collectively is key to our success.

Role Overview :

We are looking for someone who will successfully manage the Outbound FCL and LCL shipments for Cogoports Customers from India. We are looking for individuals who possess the relevant trade knowledge and expertise in order to complete the documentation, resolve key issues with our suppliers, and deliver a stellar customer experience.

Responsibilities :

Skills and Qualifications :

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.

Work Location :

Gurgaon and Ahmedabad Locations - Gurugram, Haryana

Work Type : Full Time