12+ years of experience and distinct knowledge in the area of CCaaS solutions, must have expertise in Webex CC.
Good exposure and senior level experience on Webex
At least 2-3 years in an equivalent role as Solution Architect or Consultant for Communication & Collaboration or comparable IT area.
Master`s degree and more than 12 years of professional experience in the field of communication or CCaaS / IT-services
Good customer profile with strong communication and negotiation skills
Strong presentation and demo skills, also to be able to conduct customer workshops
Good ability to work in a team, and experienced in working with international teams is very helpful
Very good control on English as business communication language
Able to deliver significant stakeholder influence to resolve problems. Expected to give technical guidance to others to help resolve issues outside of the domain of the role.
Provides thought leadership to senior internal stakeholders and customers regarding the overall future platform and / or customer solutions.
Acts as a point of contact for technical expertise to advise senior stakeholders, internal and external.
(ref : hirist.tech)
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Design Specialist • Gurugram
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